Header

Title	Smart Card Logon certificate not accepted

URL Name	a20466-Smart-Card-Logon-certificate-not-accepted

Summary

Validation Status	Work in Progress

Age	7,386.79

Article Content

Translate To

Applies To

Microsoft Windows 2000
Microsoft Active Directory
Keon Certificate Authority 6.5

Issue

Smart Card Logon certificate not accepted
Error: "The system could not log you on. Your credentials could not be verified." while attempting to use a certificate for Smart Card Logon

Cause

Resolution

Microsoft purposely gives a non-specific error message when there is a problem with a Smart Card Logon certificate. This error can be caused by one or more of reasons. See the following URL's for more information on debugging

http://www.microsoft.com/windows2000/techinfo/administration/security/smrtcrdtr.asp

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/topics/smrtcard/default.asp

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281245

Workaround

Notes

Legacy Article ID 000025912

Article Settings

Audience	External

Article Source	Conversion

Original Article Author	istaines

Original Created Date	2/18/2004 11:53 PM

Owner	Admin6 Integration (R3 Propel)

Article Assignment

Assigned To

Assigned By

Assignment Note

Assignment Due Date

Article Properties

Publication Status	Published

Article Type	Knowledge

Article Number	000061349

Created By	Admin6 Integration (R3 Propel)

Last Modified By	Katrina Nash

Language	English