The following work around may be used if the hotfix cannot be applied. If support is not required for SharePoint, disable the support for the OPTIONS verb in IIS 7.x. This can be done in several ways and is dependent on the version of IIS if you have applied the administration pack. If the administration pack is enabled, you can disable the OPTIONS verb by creating a deny rule in the IIS management console under "Request Filtering" for the "HTTP Verb" called OPTIONS.
The same thing can be accomplished by executing the following applications management command for the virtual host where the content is being served from:
C:\Windows\System32\inetsrv>appcmd.exe set config /section:requestfiltering /+verbs.verb='OPTIONS',allowed='false']
This disables the dialog between Microsoft Word, and IIS will negotiate for SharePoint access.
This issue is resolved in hotfix 4.9.1.13 for the RSA Access Manager 4.9.1 Agent for IIS 7.x. Contact RSA Customer Support and request this hotfix or the latest cumulative hotfix for you platform. This hotfix introduces a new webagent.conf file parameter that may be used to disable the sharepoint support.
Set the value to false:
# A Boolean parameter to enable support for client based integration with
# Microsoft office documents hosted on SharePoint Server. If enabled, agent
# would prompt for authentication in a new office client window and provide
# access to the document after successful authentication.
#
# This parameter should be enabled only for sites where client based
# integration with office documents needs to be supported.
#
# Allowed Values:
# True
# False
#
# Default Value:
# False
cleartrust.agent.enable_msoffice_client_integration=False