Google Apps Data Collectors and AFX Connectors fails with authentication errors in RSA Identity Governance & Lifecycle

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Title	Google Apps Data Collectors and AFX Connectors fails with authentication errors in RSA Identity Governance & Lifecycle

URL Name	Google-Apps-Data-Collectors-and-AFX-Connectors-fails-with-authentication-errors-in-RSA-Identity-Governance-Lifecycle

Summary	Google Apps Data Collectors and AFX Connectors fails with authentication errors in RSA Identity Governance & Lifecycle

Validation Status	Work in Progress

Age	2,365.31

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Applies To

RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 6.9.1

Issue

Google Apps Data Collectors and AFX Connectors throw an error in the user interface when performing a Test of the collector or connector.

com.google.gdata.util.AuthenticationException: Error authenticating (check service name).
Caused by com.google.gdata.util.AuthenticationException: Error authenticating (check service name)
Caused By Stack com.aveksa.common.ConnectException: com.google.gdata.util.AuthenticationException:
Error authenticating (check service name)
at com.aveksa.collector.googleapps.adc.GoogleAppsAccountDataReader.getUserService(GoogleAppsAccountDataReader.java:139)
at com.aveksa.collector.googleapps.adc.GoogleAppsAccountDataReader.testConnection(GoogleAppsAccountDataReader.java:91)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:351)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533)

The same errors show in the log files if an attempt is made to run a full collection or use the connector in a request (i.e. not testing.)

Cause

Google has disabled Client interface login and forces the use of OAuth 2.0 for authentication which is not implemented in RSA Identity Governance & Lifecycle 6.9.1.

Resolution

This issue is resolved in RSA Identity Governance & Lifecycle 7.0.0 and above which have the latest implementation of Google Apps that allows the use of OAuth 2.0 for authentication.

Workaround

Notes

Legacy Article ID 000035713

Article Settings

Audience	External

Article Source	Case

Original Article Author	Apeksha Shetty

Original Created Date	11/8/2017 5:21 AM

Owner	Apeksha Shetty

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Article Properties

Publication Status	Published

Article Type	Knowledge

Article Number	000041564

Created By	Apeksha Shetty

Last Modified By	Admin9 Integration (AWS)

Language	English