Generating or previewing reports in RSA Identity Governance & Lifecycle fails and the following errors are seen in the
aveksaServer.log:
com.aveksa.server.runtime.ServerException: java.lang.NoClassDefFoundError:
Could not initialize class net.sf.jasperreports.engine.util.JRStyledTextParser
at com.aveksa.server.report.Report.fillReport(Report.java:2019)
at com.aveksa.server.report.Report.fillReport(Report.java:1665)
at com.aveksa.server.report.Report.fillReport(Report.java:1654)
at com.aveksa.gui.objects.report.GuiReport.getPreview(GuiReport.java:930)
at com.aveksa.gui.pages.report.report_definition.edit.tabular.BaseEditTabularReportWizard.updatePreview(BaseEditTabularReportWizard.java:200)
at com.aveksa.gui.pages.report.report_definition.edit.tabular.BaseEditTabularReportWizard.handlePreview(BaseEditTabularReportWizard.java:143)
at com.aveksa.gui.pages.report.report_definition.edit.tabular.BaseEditTabularReportWizard.handleRequest(BaseEditTabularReportWizard.java:101)
at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:577)
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:341)
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:272)
at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:179)
at com.aveksa.gui.core.MainManager.doGet(MainManager.java:128)
at com.aveksa.gui.core.MainManager.doPost(MainManager.java:414)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:130)
When entering the following command, no results appear :
# rpm -qa | grep deja
Please refer to RSA Knowledge Base Article
000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the
aveksaServer.log for your specific deployment.
