SAP AFX Connector Update an Account capability fails to update any SAP account attributes in RSA Identity Governance & Lifecycle

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Title	SAP AFX Connector Update an Account capability fails to update any SAP account attributes in RSA Identity Governance & Lifecycle

URL Name	SAP-AFX-Connector-Update-an-Account-capability-fails-to-update-any-SAP-account-attributes-in-RSA-Identity-Governance-Lifecycle

Summary	SAP AFX Connector Update an Account capability fails to update any SAP account attributes in RSA Identity Governance & Lifecycle

Validation Status	Work in Progress

Age	2,065.22

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Applies To

RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 6.x, 7.x

Issue

When testing the SAP AFX Connector Update an Account capability, the connector test shows success but none of the SAP account attributes are updated in the endpoint.

Cause

This problem is caused by a misconfiguration. The parameter names being passed to SAP by the SAP AFX connector are in lowercase or mixed case. The SAP BAPI (Business Application Programming Interface) expects parameters to be in uppercase.

Resolution

In this example, modify the parameter names to FIRSTNAME, LASTNAME and DEPARTMENT. Note that Username does not need to be capitalized.

Workaround

Notes

Legacy Article ID 000036685

Article Settings

Audience	External

Article Source	Case

Original Article Author	Apeksha Shetty

Original Created Date	9/4/2018 4:13 AM

Owner	Apeksha Shetty

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Article Properties

Publication Status	Published

Article Type	Knowledge

Article Number	000041288

Created By	Apeksha Shetty

Last Modified By	Admin9 Integration (AWS)

Language	English