• In AAoP new case to be created once the case is closed

    If existing case is closed new transaction should be tagged to new case since as of now new transaction are tagged to closed case only which creates confusion.
    kapil taragi
    created by kapil taragi
  • In AAoP 7.30 sorting option in case level

    Sorting or filter option should be given under case level also so that cases can be sorted as per requirement as it is done at incident/transaction level.
    kapil taragi
    created by kapil taragi
  • In AAoP 7.30 user is able to close the case without taking any action

    User who is attending case management can close the case without taking any action. RSA should not allow closure of the case if no action has been taken. Can we customize it as per our requirement.
    kapil taragi
    created by kapil taragi
  • No velocity based rules in RSA AAOP 7.3 version

    In RSA AAOP 7.3 we can not create time frame based, velocity based and total amount transfer like fissibility in rsa. Request you to kindly look such feasibility to detect actual fraud and avoid false positive.
    sharwan kumar
    created by sharwan kumar
  • RSA AAOP 7.3 in customer service tab

    In RSA AAoP version 7.3 , customer service should have bulk unenroll options in case of mass compromise . Even this tab should have upload band remarks features so that analyst can validate his unenroll.
    sharwan kumar
    created by sharwan kumar
  • RSA AAoP 7.30- velocity related Rules

    Can we create velocity related Rules (example- multiple transaction in few min etc) in Rule Management or is there any alternate method available in RSA AAoP 7.30.
    kapil taragi
    created by kapil taragi
  • Date created and date modified

    In the view the queue tab of rsa AAOP 7.30 version date modified and created  column are not in chronological order. Can it be customized so that recent case can be prioritize.
    sharwan kumar
    created by sharwan kumar
  • RSA AAoP 7.30-display details tab is embedded in existing opened window of 'view case' tab.

    'Display details' tab is being embedded in existing opened window of 'view case' tab. While marking transactions by clicking update button limited details of that particular transaction are available. For checking all...
    kapil taragi
    created by kapil taragi
  • In RSA AAoP 7.30 cases are not displayed in chronological order

    Cases as generated are not displayed in view the queue tab and sorting is not allowed. Also if a case already exists for any customer new transactions are tagged to that case without displaying alert on priority in vi...
    kapil taragi
    created by kapil taragi
  • AAoP 7.30 with in case details section amount displayed in USD

    Since AAoP 7.30 is being used by us in India the accomulated payment should be in Indian currency not in USD. Considering customer requirements this field should be allowed to be changed as per local currency. Can thi...
    sharwan kumar
    created by sharwan kumar
  • In RSA AAoP 7.30 with in case management wrong column value captures

    In display case one of the  column header is Production Rule ID however value captured is Rule Name. Can this column header be customized as rule name in stead of rule I'd since that will be more correct value.
    sharwan kumar
    created by sharwan kumar
  • In AAoP 7.30 with in case managment risk score is different with respect to transaction level risk score

    In case details with in case management  case level risk score is displayed which is different then the risk score displayed in recent transaction level. Want to know at case level from where risk score is captur...
    sharwan kumar
    created by sharwan kumar
  • Account ID and client Transaction ID in RSA AAoP v 7.30

    In AAoP version 7.30 within case management Account ID and Client Transaction ID is captured which is a series of alpha numeric value and looks like encrypted value. These two values are different then the actual acco...
    sharwan kumar
    created by sharwan kumar
  • A expired and closed case can be seen for how many days in RSA 7.01 for AAOP.case expiry

    A expired case and closed case can be seen for how many dyas in RSA 7.01 AAOP#
    sharwan kumar
    created by sharwan kumar
  • Upload button and Remarks field

    IN RSA AAOP 7.01 the module CSR should have the features of remarks and upload button where analyst can uplaod some factual docs and give hs remarks.
    sharwan kumar
    last modified by sharwan kumar
  • RSA Conference 2020: February 24-28, San Francisco

    Check out the RSA Conference 2020 - you won't want to miss this event;   EVENT INFORMATION   REGISTRATION   -- Register by Jan. 24 and SAVE $900. 
    Denise Sposato
    created by Denise Sposato
  • RSA Charge 2020 Conference: October 5-8, Orlando FL

    RSA Charge 2020, October 5-8, the largest gathering of security and risk professionals, is now open for Early Bird registration by visiting the RSA Charge 2020 website. The website should be your 'go-to' for all RSA C...
    Denise Sposato
    created by Denise Sposato
  • RSA AAOP 7.3 health Check failed

    Hi ,  I already installed AAOP 7.3 setup in vm & it's running. I created wscaller id & password in wscredentialmanager, Now the Adaptive Authentication & Adaptive Authentication Admin web application...
    saurabh mishra
    last modified by saurabh mishra
  • How can we ensure and test the Successfull Installation of RSA AAOP 7.3

    Hi Team,   I have installed the below modules for RSA 7.3 version as mentioned below and deployed it on Tomcat server. Now, I just want to validate the successful installation of my core and back office applicat...
    Ajay Dhyani
    last modified by Ajay Dhyani
  • Recently Published Knowledge Base Articles for RSA® Adaptive Authentication (Hosted / Cloud / On Premise)

    Date Range: Sunday, December 1st -- Saturday, December 7th   Article Title Author Last Published Date 000037715 - RSA Adaptive Authentication (on Premise) - CSR Admin search returns no records when using Jav...
    RSA Link Team
    last modified by RSA Link Team