After taking action in particular case by clicking UPDATE>SAVE CHANGE button page moves back to the previous window and same case can be edited again any number of time. Mouse hover reflecting Rule description should come above the production Rule I'd under which transaction is trapped in view case details. We want to customize the above mentioned fields to customer ID since that is more appropriate for us as we identify any customer using his customer ID. Can this be done. As per our requirement we want mobile number of the client to be captured under detailed activity section of the transaction. As of now this field is not captured. In RSA AAOP 7.3 while marking a case fraud if the analyst want to upload some supporting documents he can't. So there must be upload button for closing and marking a case as fraud no fraud. If existing case is closed new transaction should be tagged to new case since as of now new transaction are tagged to closed case only which creates confusion. Sorting or filter option should be given under case level also so that cases can be sorted as per requirement as it is done at incident/transaction level. User who is attending case management can close the case without taking any action. RSA should not allow closure of the case if no action has been taken. Can we customize it as per our requirement. In RSA AAOP 7.3 we can not create time frame based, velocity based and total amount transfer like fissibility in rsa. Request you to kindly look such feasibility to detect actual fraud and avoid false positive. In RSA AAoP version 7.3 , customer service should have bulk unenroll options in case of mass compromise . Even this tab should have upload band remarks features so that analyst can validate his unenroll. Can we create velocity related Rules (example- multiple transaction in few min etc) in Rule Management or is there any alternate method available in RSA AAoP 7.30. In the view the queue tab of rsa AAOP 7.30 version date modified and created column are not in chronological order. Can it be customized so that recent case can be prioritize. 'Display details' tab is being embedded in existing opened window of 'view case' tab. While marking transactions by clicking update button limited details of that particular transaction are available. For checking all... Cases as generated are not displayed in view the queue tab and sorting is not allowed. Also if a case already exists for any customer new transactions are tagged to that case without displaying alert on priority in vi... Since AAoP 7.30 is being used by us in India the accomulated payment should be in Indian currency not in USD. Considering customer requirements this field should be allowed to be changed as per local currency. Can thi... In display case one of the column header is Production Rule ID however value captured is Rule Name. Can this column header be customized as rule name in stead of rule I'd since that will be more correct value. In case details with in case management case level risk score is displayed which is different then the risk score displayed in recent transaction level. Want to know at case level from where risk score is captur... In AAoP version 7.30 within case management Account ID and Client Transaction ID is captured which is a series of alpha numeric value and looks like encrypted value. These two values are different then the actual acco... A expired case and closed case can be seen for how many dyas in RSA 7.01 AAOP# IN RSA AAOP 7.01 the module CSR should have the features of remarks and upload button where analyst can uplaod some factual docs and give hs remarks.