Skip navigation
All Places > Products > RSA Archer Suite > Blog > 2018 > August

Greetings RSA Archer Community!


On behalf of the entire RSA Archer Team, I’d like to once again thank everyone for attending the 2018 RSA Archer Summit in Nashville recently.  I’m always amazed at the camaraderie the attendees exhibit at this event – something that began 15 years ago at the first Summit in Phoenix is not only still alive and well, but stronger than ever.


This year we were excited to not only set record attendance for a Summit event, but also receive more award nominations than we have ever recieved!  While we’d love to be able to give an award to everyone who submitted their success story, we ultimately issued twelve awards and another twelve honorable mentions.  We encourage everyone to take a few minutes to review the fantastic stories these winners had to share this year, and encourage you to join us in congratulating them for such an outstanding honor.


RSA Archer Community Advocate Award:

Karl Bender:  Vice President and Program Manager, Citizens Bank

Karl has been an RSA Archer user for nearly 10 years, serving in a variety of roles – from practitioner to business analyst to technical SME to the risk management program director.  Karl is an inaugural member of the RSA Archer Champions Network and an active participant in user groups and working groups. He led the effort to highlight their RSA Archer initiatives within their corporate annual report.  Congratulations Karl!

Karl Bender


RSA Archer Global Alliance Partner of the Year Award:


EY has been a strategic partner with RSA for more than 10 years, delivering RSA Archer solutions globally to many of our largest joint customers.  This past year was significant for the partnership, as EY developed new solutions on the RSA Archer platform like NERC CIP compliance for Power & Utilities, GDPR and hosted/managed RSA Archer delivery to Public Sector clients.  As a strategic alliance partner, RSA and EY team up to jointly provide the best solutions around Digital Risk Management and Risk Transformation to meet the needs of our clients.  Congratulations EY Team!




RSA Archer Excellence Awards:

Discover Financial Services

Discover utilizes RSA Archer for business resiliency, enterprise and operational risk, regulatory and corporate compliance management, and third party risk management. With RSA Archer, they have created business unit specific dashboards that make everything a one-stop-shop for all critical users. End users love the experience and all 3 lines of defense have clear accountability.  Congratulations Discover Financial Services Team!



Highmark Health:

Highmark Health utilizes RSA Archer for audit, business resiliency, enterprise and operational risk, IT and security risk management, regulatory and corporate compliance and third party risk management. With RSA Archer, they have centralized their risk and compliance functions across the entire organization. Within 2 years, Highmark has saved $350,000 + in ancillary tools and licensing costs alone.  Congratulations Highmark Health Team!




Mitre utilizes RSA Archer for regulatory compliance, policy management, and third party risk management. With RSA Archer, Mitre has quickly and effectively managed compliance against DFARS and NIST with more compliance programs underway. RSA Archer has saved Mitre an estimated 2.5 FTEs and $375,000.  Congratulations Mitre Team!




Voya utilizes RSA Archer for business resiliency, enterprise and operational risk, IT and security risk management, regulatory and corporate compliance and third party risk management. With RSA Archer, Voya has implemented a creative approach to address phishing using on-demand applications that allow any employee to view their own phishing test results.  Congratulations VOYA Team!




Microsoft utilizes RSA Archer for audit, business resiliency, enterprise and operational risk, IT and security risk management, regulatory and corporate compliance and third party risk management. Microsoft’s digital security and risk engineering teams put together a vision to build out a comprehensive risk management solution for the entire organization. They realized success by building a solution that was generic enough to meet everyone’s needs. Microsoft has achieved an overall 40% efficiency improvement by employing this central risk management solution.  Congratulations Microsoft Team!



Marathon Petroleum Corporation:

Marathon utilizes RSA Archer for audit, business resiliency, enterprise and operational risk, IT and security risk management, and regulatory and corporate compliance. Marathon has built a comprehensive SOX and audit program with RSA Archer.  The speed in which they could deploy their program has allowed Marathon to implement 11 use cases in 9 months.   Congratulations Marathon Team!




NASA utilizes RSA Archer for IT and security risk management using the RSA Archer Assessment and Authorization use case. NASA has standardized and coordinated their entire A&A process using RSA Archer, allowing the leadership tier to see all security plans and make sound risk-based decisions via an automated process. The project has also allowed NASA to work closely with the Department of Homeland Security to improve reporting for FISMA.  Congratulations NASATeam!



HSBC Europe:

HSBC Europe uses RSA Archer for third party management. HSBC Europe has established a global third-party program to provide support, process and monitor the full contract lifecycle.  Congratulations HSBC Team!



Rio Tinto:

Rio Tinto utilizes RSA Archer for enterprise and operational risk management, IT and security risk management, and regulatory and corporate compliance. Rio Tinto began their RSA Archer journey with a long-term roadmap effort to establish and improve the risk management framework and process.  They have moved all business, functional and major project risk information from legacy systems into RSA Archer. User adoption, especially at the management level, has doubled and continued to grow due to the great data quality and reporting.  Congratulations Rio Tinto Team!

Rio Tinto 


RSA Archer Excellence Award Honorable Mentions:

  • Citizens Bank
  • CVS
  • Delhaize
  • The Hartford
  • Equifax
  • State of Indiana
  • Northrup Grumman
  • Sony
  • Vanguard
  • US Bank
  • BASF
  • Raiffeisen Bank


RSA Archer Best in Show Award:

Mathew Hancock, Rio Tinto:

Every year, based on input from attendees, we present an award for “Best in Show” for this year’s most impactful presentation. The sessions this year were full of great insights and experiences from across the RSA archer community - making this award highly competitive.  This year, Mathew Hancock from Rio Tinto is this year’s award winner.  Mathew presented on Rio Tinto’s approach to integrated risk management across their enterprise, providing valuable advice from their journey.  The feedback from his session was overwhelmingly positive, and we’d like to thank Mathew for doing such a great job presenting on a critical topic.  Congratulations Mathewon this great honor!

Rio Tinto 


Again, thanks to everyone for attending this year’s Summit and making it such a great experience.  See you next September at RSA Charge 2019!



Garrett Miller

They say ‘It ain’t over, until it’s over’. Even though the RSA Archer Summit 2018 came to a close last Friday, we know the challenges of the risk landscape will remain. Last week, we welcomed over 1200 customers and partners to the country music mecca of Nashville in the 15th anniversary version of the RSA Archer Summit. Over the course of 2 ½ day event, we hosted 6 working groups, a customer advisory board, 5 keynotes, over 55 learning sessions, a ‘Choose your own adventure’ lab and an ‘Ask the Expert’ room that was busy the entire conference, and more networking and community celebratory events than you can shake a banjo at.

Risk Management Perspectives

Seeing so many practitioners present best practices, lessons learned and tips and tricks always provides key insights into the state of the risk management. Some key takeaways I heard:

  • Digital initiatives are impacting security and risk management in many different ways. From addressing expanded privacy concerns related to customer facing digital products and services to adjusting risk and compliance efforts around emerging technology, companies are faced with changing requirements and continue to strive towards integrated strategies that cross functional and operational teams. Watch Grant Geyer, VP of Product at RSA, describe the impact of the digital world on risk management.
  • The evolution of GRC towards Integrated Risk Management continues. Call it what you will – GRC or IRM – the emphasis of connecting risk disciplines and building a collaborative, risk based approach to security, compliance, resiliency, third party governance and audit is top of mind for all practitioners.
  • We heard a wide variety of customer stories highlighting tips for success. Engaging your stakeholders, building a strong foundation of both organizational and technical support and thinking strategically are keys to building a sustainable, high value program.
  • I also had a chance to catch up with Jack Jones from the FAIR institute on the future of risk management in the age of risk economics. It was great to get his perspective – watch the interview here.

The Future of Risk Management

Since this year’s Summit was a special anniversary edition, we celebrated the long history of RSA Archer in the risk management industry. Looking back at 2003, the first year of the Summit, stirred a nostalgic feel as we contemplated the past. In 2003, Sarbanes Oxley was only 1 year old and the Apple ITunes store was tech invention of the year according to Time Magazine.   Those ‘simpler’ times dropped hints at the coming challenges – regulatory mandates and shifting requirements, the importance of corporate governance and compliance, the glowing fuse of the digital explosion…

A highlight for me this year was the keynote address by David Houle that gave us a perspective on the future and the challenges across a wide spectrum of risks facing organizations today. I also wrapped up the event with my own evaluation of what risk management looks like as we face the evolution of our industry. Speed, automation, integrated approaches, the merging security and risk disciplines and preparing for a constant shift in both technology and culture make the future of risk management an exciting, and challenging, industry.


The 2018 RSA Archer Summit was just the kick off of the next chapter. RSA is in a unique position to help organizations bridge the worlds of Security and Risk Management as we span across these critical domains.   The strategic vision and the innovations previewed at the Summit for RSA Archer highlight how the solution is geared to help risk and security teams see around the corner and build that truly integrated approach. Through presentation after presentation, our customers articulated an incredible passion in bringing together functions, driving change and unleashing their organization’s potential.   I am happy to say I don’t think there is a company out there that is better suited than RSA to help them continue on their journey forward to the next 15 years.

Are you an RSA Link member? View the RSA Archer 2018 presentations here.

The following is a guest post from industry writer, David Strom. 


So, the RSA® Archer Summit 2018 is over, and we are all back in our usual digs. I wanted to take some time to reflect on what I saw and where I think the company is going, based on what I heard at the event.


“The world has changed again,” said Rohit Ghai, President of RSA, at the opening keynote. “Data is the fuel of the digital economy and what makes the new value chain.” David Lemon, RSA Archer VP and Global Head of Sales said, “We have to give the business context to the security team and provide an end-to-end context so they can identify biggest priorities.” Here are some megatrends.


Going wide for a larger user base within each customer. At Summit, it was clear that the RSA Archer product line has a very loyal customer base, with people applauding for feature enhancements such as breadcrumbs. But the company has to move to a broader acceptance within the IT establishment, not just cultivate its product champions that may only number a few people within even the largest organizations. Part of the announcements and innovations at the conference were to appeal to a widening customer base and an interpretation of finding and winning over users beyond the risk folks – even within their existing customer base.


The success of RSA Archer will be if it can move beyond selling to the largest of customers too. “Our business opportunity is the less mature and medium-sized enterprise,” said David Walter, VP,  RSA Archer. Thus RSA Archer has to both widen and deepen its customer base. “We have to engage more people in the risk management conversations,” said Walter. One IT manager at the conference said, “Integrated risk is all about people, processes and systems, and they all have to work together. We have to get our culture right if we are going to stay in business.”


David Walter, VP, RSA Archer delivers his keynote at RSA Archer Summit 2018


Trusting more SIs/VARs to sell and spread the word, rather than DIY. Another sign of maturity is how the more significant announcements at Summit were partnerships with Mendix and Konexus, both revolving around new mobile enhancements.  This is a big step forward for RSA Archer too, because it shows that it can’t go it alone anymore and needs to branch out to its partners. While RSA has had partners in place, its partner network is evolving. What I saw at Summit were good first steps.


Data integrations are key. The next sign of change with RSA Archer is how the company has recognized that it needs to be more tightly integrated in as many data streams as possible. Product manager Emily Shipman mentioned at the conference that “Data Gateway is changing the way we interact with external data sources. We have released 40 different integrations with Exchange, and have more planned for the coming year.” Walter said “And it isn’t just about getting the data, but using it and making it meaningful -- what I like to call data stewardship.” If the company makes good on these promises, that will be a significant boon in its business.


Greater number of product releases. With 13 different updates in the recent past, RSA Archer is showing that it can be more agile by adding new features and coming out with new versions at an increasing rate. This is another good sign, as it tries to satisfy demands from its very loyal customer base.


Branching out from the token business. Even though RSA SecurID® tokens is still very much a big business for RSA, the latest announcement at Summit show the company is moving into a new, more forward-looking direction. Certainly, MFA tokens won’t disappear tomorrow, but the indicators mentioned above show that the RSA Archer business a few years from now will be very different from what it was just a few years ago.


Is it all rainbows and unicorns? Certainly, there are challenges ahead. RSA Archer has to broaden its appeal with its ultimate success depending on the kindness of others to continue to partner up and branch out. It certainly is interesting times for risk management professionals.

# # #

David Strom is an independent writer and expert with decades of knowledge on the B2B technology market, including: network computing, computer hardware and security markets. Follow him @dstrom.

The following is a guest blog from industry writer, David Strom. More on him below.


Today at the 15th RSA Archer Summit 2018 conference in Nashville, company executives announced a series of products and partnerships to extend their risk management platform firmly into the mobile arena. None of these are immediately available, although some will be released by November.


“We needed the ability for crisis managers to be able to kick off a communication protocol and have procedures that would help them respond during the middle of a hurricane even though the system is down,” said David Walter, a VP at RSA Archer, during his keynote at the show.  Walter told me that one of RSA Archer's key roles is supporting key staff that need to be involved with risk management conversations. “That means we have to promote incident awareness to a broader corporate culture, and have to provide enabling technology that can help everyone engage in that conversation. It also means we have to bring our technology to the users where they can access their data. This means offering a mobile-ready solution.” They are doing this in three different and complementary directions.


The first announcement is RSA Archer Mobility, a brand new mobile product will include extensions to the RSA Archer Content API. This API was first seen in Archer v6.4 earlier this year and can be used to write JSON apps that make use of RSA Archer data and constructs. To showcase this integration during the show Archer demonstrated its software working with Slack messaging and Google Home voice commands for handling simple data queries. The mobility product will be available next year.


David Walter, VP, RSA Archer introduces RSA Archer Mobility at RSA Archer Summit 2018


The second mobility announcement was the RSA Ready partnership with Konexus, a leading provider of world-class crisis management and collaboration tools. “We found that we have a lot of mutual customers who wanted to migrate data manually between the two tools,” said Walter. Konexus will have its own mobile apps that accesses data from both RSA Archer and its own systems. The apps can access role-based views and make crisis reporting more efficient with event-based escalation paths.


They demonstrated the app in their booth at the show in Nashville.


Finally, the third announcement was integrating RSA Archer with the low-code mobile app development platform from Mendix, which has become another RSA Ready partner. I got a chance to try out the app that was built in Mendix at the show and was impressed that it was created in less than a day’s worth of coding. RSA will supply the necessary components for its Mendix integration, called widgets, to help its customers develop their own custom apps. RSA Archer v6.4 SP1 is required to support the Mendix integration and potential customers can email inquires here.  The sample app is only available until the end of August. “Not every company is going to want to develop their own mobile app from scratch but would like to have the look and feel and branding and other customizations,” said Walter.


Both the Mendix and Konexus integrations will be included the RSA Exchange release 6 available this November

# # #

David Strom is an independent writer and expert with decades of knowledge on the B2B technology market, including: network computing, computer hardware and security markets. Follow him @dstrom.

Today is the day… This morning, we kicked off the RSA Archer Summit 2018 - the 15th anniversary edition of this annual event.  Fresh off a fantastic welcome reception last night, the crowd was buzzing with excitement as they gathered for the opening keynotes.  To get the Summit up and running this year, Rohit Ghai, David Lemon and David Walter welcomed over 1200 customers, partners and RSA staff outlining RSA’s vision and the future of RSA Archer.   After celebrating the 15 years of the RSA Archer community, Rohit highlighted RSA’s role in helping our customers navigate through the risky – yet opportunity filled – digital transformation.   His mantra of the forces affecting all companies today – Modernization, Malice and Mandates – emphasized the need for integrated strategies to address risk.  David Lemon then greeted three long time customers for an insightful look into the risk management practitioner world.  Finally David Walter and a host of product managers – Emily Shipman, Susan Read-Miller, Corey Carpenter and Brian Schaefer – walked through RSA Archer’s product vision and roadmap and along the way discussed key innovations that make RSA Archer the industry’s leading risk management platform.


The big surprise came at the end of David’s product keynote when he outlined RSA Archer’s mobility strategy.  RSA Archer mobility strategy aims to bring the power of RSA Archer and its data to the users, where they are and in the form they want. The strategy included several facets including the ability to approve by email, developing digital assistants and providing options for mobile device experience including building a RSA Archer native app.


David also announced two key RSA Ready partnerships.   The first partnership with Konexus provides crisis management capabilities – fitting nicely into the RSA Archer Business Resiliency solution.  The second partnership with Mendix, a leading mobile application development platform, unveiled a prototype of a mobile app built on the Mendix platform.  David invited customers present at the RSA Archer Summit to download the app – a prototype of an Exception Request and Approval application – and provide feedback.  The excitement in the room was palatable as David sketched out the strategy for bringing mobility capabilities to RSA Archer and the Mendix app was a big first step.


Such an exciting start to the event… The remainder of the Summit will be full of customer presentations, learning labs, more keynotes, fantastic networking events and plenty of opportunities to celebrate this 15th anniversary of the RSA Archer Community.  I am looking forward to the rest of this wonderful event.

It seems hard to believe, but it’s been ONE YEAR since we re-launched the RSA Exchange in August 2017!


Over the past 12 months, we’ve completed 5 quarterly releases with 8 app-packs, 6 tools & utilities, 41 integrations, and added the RSA Archer Content Library – WOW! With nearly 120,000 views of RSA Exchange offerings, it’s clear that the RSA Exchange is a big hit with RSA customers like you. And there’s much more to come!


Today, RSA is pleased to announce availability of RSA Exchange Release R5. This release includes a new app-pack, three new tools & utilities, four new integrations, and eight content offerings. Release R5 also includes updates to several existing offerings.


New offerings include: 

  • App-Pack - pre-built applications addressing adjacent or supporting GRC processes (e.g. niche, industry, geo-specific)


  • Tools & Utilities - pre-built functions enabling administrators to more easily manage their RSA Archer implementations




Release R5 also includes updates to existing RSA Exchange offerings and content, including:


  • App-pack: RSA Archer Cybersecurity Framework Management
    • Support for NIST Cybersecurity Framework version 1.1, including informative reference relationships to authoritative sources
    • Track NIST CSF version for cybersecurity assessments
    • Automate cybersecurity assessment scoping based on business process
    • Select multiple functions, categories, or sub-categories for the cybersecurity assessment
    • Analyze capability gaps at the category level
    • Identify business processes with cybersecurity profile gaps
    • Approve cybersecurity profiles user electronic signature capabilities


  • Tool & Utility: Archer Experts Records Retention
    • Export attachments in bulk from applications, questionnaires, and sub-forms
    • Schedule one-time or recurring content exports



Content library packages are available on the RSA Exchange Documentation & Downloads subspace. All offerings are available via the RSA Exchange on RSA Link. We’ve also added a complete list of all RSA Exchange offerings, including implementation guides, demo videos, and installation guides where available.


Be sure to stop by the RSA Exchange demo area at RSA Archer Summit 2018 in Nashville to see the new offerings in action. !f you have ideas for future RSA Exchange offerings, be sure to submit them to RSA Ideas.


See you in Nashville!

Filter Blog

By date: By tag: