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2019

You’ve given us your input and shared your feedback on features and functionality. You’ve seen updates in customer product roadmap sessions. You’ve seen exciting sneak peeks at RSA Charge 2019. And today, it’s here – RSA Archer Release 6.7 is now available!

 

RSA Archer Release 6.7 delivers enhancements designed to modernize and simplify the user experience with the RSA Archer Suite, in support of the growing importance of a cohesive view of risk and compliance at all levels of an organization. This release is the next step in the evolution of the RSA Archer user experience, with cleaner, easier-to-use dashboards and more direct, intuitive navigation.

 

Updates in Release 6.7 provide improved usability and easier accessibility to key data. Improvements to the user interface allow business users to more quickly access the data they need and more easily interpret the data. Dashboard updates enable easier navigation, with a new Quick Links bar and links to frequently accessed user actions and dashboard options that remain at the top of the page when scrolling. A new “first line of defense” iView provides business users with a clean, simple dashboard and clear access to common tasks and reports. Reporting enhancements in Release 6.7 provide added graphical context for key data, more interactive functionality, and more chart type options.

 

RSA Archer Release 6.7 dashboard

 

For RSA Archer administrators, this release includes a number of updates to extend functionality and performance, including updates to the Data Gateway feature of the RSA Archer Platform. Introduced in Release 6.4, the Data Gateway allows organizations with large data sets in external systems to connect to RSA Archer. In Release 6.7, updates enable administrators to configure the Data Gateway without the need for professional services. The Data Gateway RESTful API provides commands to add, update, and delete Data Gateway connections, content mapping, and field mapping, and new documentation provides instruction for coding a Data Gateway connector. Other new administration features in Release 6.7 include automated deployment of packaging, secure connection for FTP data feeds, proxy bypass, and much more.

 

In addition to enhancements to the RSA Archer Platform, Release 6.7 includes updates for a number of RSA Archer use cases for Public Sector, Enterprise & Operational Risk Management, IT & Security Risk Management, and Third Party Governance.

 

To learn more about RSA Archer Release 6.7, please review details in the Product Advisory. RSA Archer customers are invited to join us for a Free Friday Tech Huddle on Nov. 1 (pre-registration is required). We'll have more Free Friday Tech Huddles over the next few months to take deeper dives into Release 6.7 features. You can also check out Release 6.7 documentation available on the RSA Archer Release 6.7 subspace on RSA Link.

One of the biggest commitments we at RSA make to our customers is to provide best-in-class security products that help manage digital risk.  Our goal is to do so with maximum reliability while also requiring minimum effort on your part.  However, we know, that even best-in-class products occasionally need help to install, use, and maintain them.  While we are continuously focused on improving our support services to ensure that every interaction you, our customers, have with us is positive and quick, we realize that even the best support interaction still requires time and effort on your part.  And what’s more valuable than time?

 

With that in mind, today I am happy to officially launch our Engineering Request dashboard within the RSA Case Management portal, which will allow you to monitor progress of Engineering Requests (ER) opened on your behalf*.  Not only will you be able to see progress of your ER’s, but you will be able to do so on your own, without the need to call support for an update. 

 

To access this information, navigate to the RSA Case Management portal by clicking on My Cases in the main menu on RSA Link.    Clicking on the Engineering Requests tab will display Engineering requests that have been opened on your behalf (linked to your support cases) since January 1, 2018.  For each of these, you will be able to see its Status to know when the issue has been addressed, and if a fix is included in a release, you’ll see the release number as well.

  

Click to enlarge

 

This is just another small improvement to your support experience.  Stay tuned for the more exciting upcoming changes.

 

In the meantime, if you have any feedback on this enhancement or other ideas to continue to improve your experience, please share! 

 

* This functionality is currently only available for the RSA Archer Suite and the RSA NetWitness Platform. Additionally, you will only be able to monitor Engineering Requests that were opened directly on your behalf and are not security issues that could have sensitive information.  We will encourage you to utilize the RSA Ideas portal to manage and monitor Enhancement requests.

RSA is pleased to announce that – once again -- Dell Technologies (RSA) has been named a Leader in the 2019 Gartner Magic Quadrant (MQ) for Business Continuity Management Program (BCMP) Solutions!

 

This comes on the heels of Leader designations for Dell Technologies (RSA) in the 2019 Gartner Magic Quadrant for Integrated Risk Management Solutions and the 2019 Gartner Magic Quadrant for IT Risk Management Solutions – making RSA the only vendor to be positioned as a Leader in all three of these Magic Quadrants!

 

RSA Named A Leader in 2019 Gartner Magic Quadrant for Business Continuity Management Program Solutions, Worldwide

 

In the BCMP Magic Quadrant report, Gartner states that “organizations need a consistent and repeatable process for all aspects of BCMP development and execution. With the growing focus on resilience in day-to-day business operations — rather than on out-of-band response and recovery activities only — BCMPs need to demonstrate maturity, status and effectiveness on an ongoing basis, not just once a year.” RSA Archer use cases for Business Resiliency bring together incident response; business impact analysis; recovery planning, testing and activation; and crisis management – all critical components of a program positioned to build resiliency throughout the organization.

 

Gartner also states that “the critical capabilities of BCMP solutions center on providing business leaders with a more effective means of evaluating operational risks and business impacts, as well as planning for, responding to, recovering from and restoring after a business disruption.” The RSA Archer Business Resiliency solution integrates with operational risk management, security and third-party risk use cases to dramatically improve coordination, alignment, and visibility across these often-separate functions.

 

Finally, Gartner defines “optimal BCMP solutions as holistic, addressing the following critical capabilities: ease of use and configuration; dashboarding and reporting; and BCM tool integration.” RSA Archer offers out-of-the box capabilities that are highly configurable, along with best-in-class dashboarding and reporting. The RSA Archer Business Continuity & IT Disaster Recovery Planning and RSA Archer Crisis Management use cases are integrated with emergency mass notification and mobile partners, to put RSA Archer in the hands of people on the move during a disaster.

 

We sincerely thank our customers for sharing their valuable insights and experiences working with RSA Archer Suite with Gartner. Our community of active and enthusiastic users continue to be a driving force behind what we do, and we thank you.

 

 

 

Figure 1. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Dell RSA.

 

*Gartner, Magic Quadrant for Business Continuity Management Program Solutions, David Gregory, Roberta Witty, 12 September 2019

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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