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2020

As we continue to navigate this changing world, one thing has become abundantly clear: the Archer global community is more connected than ever!

 

While we missed seeing you in person at Archer Summit 2020, we were thrilled to be able to bring together global risk changemakers and business leaders for our first virtual Archer Summit experience. We hope the virtual experience delivered the same energy you’ve come to expect at our live events - inspirational speakers, shared best practices and the experience of celebrating you, our Archer community.

 

If you couldn’t join us for Archer Summit 2020 live or if would like to view a session you missed, you can now catch it in the Archer Summit On-Demand Library on RSA Link. Check out the keynotes, breakouts, keynotes, and event resources – it’s the next best thing to being there!


We can’t wait to safely welcome you to Archer Summit 2021, September 13-16, 2021 in Orlando, Florida for the educational, networking and inspirational experience that you have come to expect.

We invite you to share below a favorite memory of past Archer Summit or RSA Charge events or what you are looking forward to experiencing at Archer Summit 2021. Be sure to keep an eye out for #ArcherSummit2021 posts.

Addressing real world challenges for Archer administrators

The role and responsibilities of Archer administrators can quickly become complex when working to ensure a dependable and healthy environment for end users. Increasing amounts of data, interdependencies between use cases, and issues in the environment’s infrastructure are important considerations for Archer administrators when operating their risk and compliance solution.

 

NTT designed the NTT Platform Monitoring and Operations Tool & Utility to provide Archer administrators with a comprehensive approach to monitoring and analyzing the operations of their Archer use cases. NTT Platform Monitoring and Operations enables organizations to closely monitor the health of their Archer environment and proactively identify issues that could impact system integrity or availability.

 

How does it work?

The NTT Platform Monitoring and Operations offering is comprised of two distinct capabilities, Platform Monitoring and Deep Dive Analysis, that each address key components of an Archer administrator's operational needs.

 

With the Platform Monitoring capability, organizations can track over 20 individual parameters within their Archer environment such as data feeds, schedules, system jobs, advanced workflow, search index, and calculations. Administrators can receive automated alerts when issues are detected and view all open issues and trends on the Operations Dashboard. Administrators can easily configure the Platform Monitoring capabilities using the Configuration Dashboard.

 

NTT Platform Monitoring and Operations App-Pack Operations Dashboard

 

NTT Platform Monitoring and Operations Dashboard

 

The Deep Dive Analysis capability enables administrators to analyze many issues that are reported through Platform Monitoring or by end-users in real-time, with no end-user database access required.

 

NTT Platform Monitoring and Operations App-Pack Deep Dive Analysis Dashboard

 

Deep Dive Analysis contains 25 pre-configured scripts to analyze the health of an Archer environment.
The example above shows metrics related to the Job Engine.

 

What are the benefits?

The NTT Platform Monitoring and Operations Tool & Utility enables organizations to:

  • Closely monitor the health of their Archer environment.
  • Proactively identify issues that could impact system integrity or availability. 
  • Improve overall end user experience by reducing system downtimes or other issues in production environments.
  • Reduce effort within operation teams by supporting analysis tasks.
  • Compare the current status of an Archer environment to a past status report to identify performance or platform stability issues that could emerge over time.

 

Application in the real world

NTT DATA operates production environments for many of its global customers and have harnessed their real-world experience to include the most relevant checks and analysis reports in the NTT Platform Monitoring and Operations offering.

 

Since its creation, NTT implements the NTT Platform Monitoring and Operations offering for all new and existing operations services customers. This has provided significant benefit for NTT and their Archer customers as they are able to identify and analyze issues quickly and with less effort.

 

The NTT DATA operations team offers organizations additional levels of support that can be added to the offering, including:

 

  • Initial implementation support when establishing an environment
  • Continuous maintenance subscription, including software updates for both Platform Monitoring and Deep Dive Analysis (including new checks and new analysis scripts)
  • Third-level support during the analysis of issues reported by Platform Monitoring

 

To learn more about the NTT Platform Monitoring and Operations offering, please contact NTT Data at RSAArcher-Offering@nttdata.com. You can also check out the live demo recording from the December 11, 2020 Free Friday Tech Huddle and the NTT Platform Monitoring and Operations Tool & Utility pages on the Archer Exchange.

 

About the author(s):


Lars Rudolff
Senior Managing Consultant, NTT DATA Deutschland

Mr. Rudolff works for NTT Data as Senior Managing Consultant for GRC Tools. Mr. Rudolff is responsible for the technical and strategic orientation of the GRC Implementation practice. He has experience in the area of GRC tools in general since 2005 and with Archer since 2011. He has led implementation projects for many customers, including the introduction of one of the largest Archer environments in Europe at a German car manufacturer.

 

In addition, Mr. Rudolff accompanies the NTT Operations team for Archer, which provides operational services for existing Archer customers. This includes, among other things, second and third level support activities as well as maintenance services such as system upgrades or minor modifications of an existing implementation. He is also responsible for developing monitoring and automation tools for the Archer platform.

 

Gloria Higley

Product Manager, Archer Exchange

Gloria Higley is a Product Manager focused on providing useful and relevant product offerings for customers and partners with the Archer Exchange. Offered online through RSA Link, the Archer Exchange provides access to pre-built App-Packs, RSA Ready-certified Integrations, Tools & Utilities, and Content that complement and enhance out-of-the-box capabilities of Archer use cases. 

To capture an organisation’s business hierarchy, Archer provides three core applications Company, Division and Business Unit. Customers with more complex organisational structures may require additional application levels at the top, the bottom, or somewhere in the middle. There may also be a need to capture multiple alternative hierarchies (for examples regions, markets and functions) and associate objects (like risks and controls) to various levels of the hierarchy.

 

The Bowmen Group Organisational Entities App-Pack provides an extremely flexible and easy-to-manage solution for Archer customers that are seeking:

  • Greater flexibility in the setup and maintenance of their business hierarchy

  • Easier maintenance of multiple types of hierarchies

  • Additional application levels beyond the three core levels – Company, Division, Business Unit – provided by Archer out of the box,

  • Easy integration with a source-of-truth for business hierarchy content

     

Benefits of this offering include: 

  • The ability to manage all business hierarchy content with one single-leveled On-Demand Application
  • Easy and flexible business hierarchy setup and maintenance 

  • Powerful reporting capabilities 

 

Interested in learning more about the Bowmen Group Organisational Entities App-Pack?
Register and join us for a Free Friday Tech Huddle on Friday, December 4, for an overview and live demo. Free Friday Tech Huddles are only available to Archer customers. If you are not yet a customer but you are interested in learning more, please contact your local representative or authorized reseller — or visit us at rsa.com.

 

Bowmen Group Organisational Entities Dashboard

Space

The dashboard provides the users with an overview of risks

per organisational entity. 


Bowmen Group Organisational Entities Record Example 1

Space

An Organisational Entity record contains links to the direct

parent and children as well as the full parent and child structure. 

 

Bowmen Group Organisational Entities Record Example 2

Space

The sample Risk Register application shows the possibilities

of an application targeting the Organisational Entities. 

 

About the author(s):

 

Thomas Alderse Baas

Director & Senior Consultant, Bowmen Group

Mr. Alderse Baas is co-founder, director and senior consultant at the Bowmen Group. He has been working as a consultant within the GRC space for 10 years and has seen many different RSA Archer projects from start to end. Currently, he is Archer solution architect and responsible for the quality assurance for one of the biggest banks in the Netherlands. His knowledge on GRC combined with the technical skills on Archer makes him a perfect candidate to work with both business and IT. With a MSc in Artificial Intelligence, he is also responsible for the AI strategy of the Bowmen Group.

 

Gloria Higley

Product Manager, Archer Exchange

Gloria Higley is a Product Manager focused on providing useful and relevant product offerings for customers and partners with the Archer Exchange. Offered online through RSA Link, the Archer Exchange provides access to pre-built App-Packs, RSA Ready-certified Integrations, Tools & Utilities, and Content that complement and enhance out-of-the-box capabilities of Archer use cases. 

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