Skip navigation
All Places > Products > RSA Archer Suite > Blog > Author: Gloria Higley

RSA Archer Suite

2 Posts authored by: Gloria Higley Employee

With today's launch of RSA Exchange Release R11, we're excited to share new offerings to enable you to expand your IT & Security Risk Management processes. It's important to have a complete picture of technology and security-related risks in order to make decisions. What's more, the alignment of security policies and regulatory and business requirements is critical for success.


One of our new offerings, the RSA Archer IoT Project Readiness app-pack, enables organizations to prioritize their IoT projects around business goals and needs.  Our partner, NTT, has created the NTT ISMS Controls Assessment app-pack to help with the challenges that organizations face when setting up an Information Security Management System (ISMS).


We're excited about our partner integrations like the AWS IAM Access Analyzer which will provide a consolidated view of unauthorized access findings from multiple AWS accounts, prioritize and take action on critical devices, save time analyzing resource policies for public or cross-account accessibility, and continuously monitor and refine permissions. Our new Cysiv Command Integration provides an ongoing management of incidents and security posture using RSA Archer, while allowing Cysiv to provide SOC-as-a-service and SIEM-as-a-service. The Panaseer integration computes metrics that measure control deployment and control performance. Our Rapid7 Nexpose integration enables organizations to catalog network devices discovered on the network. Finally, the ThreatWatch integration enables organization to access near real-time vulnerability intelligence along with continuous impact assessment of organizational assets.


We're also introducing a wide range of content that provides best-practice policies, control standards, legal and regulatory requirements, industry standards, and assessments such as the CCPA Regulation that was passed in June 2018 and went into effect on January 2020.


To learn more about each of these new and updated offerings, start by reviewing the Product Advisory. Also, please join me on Friday, February 21 for a Free Friday Tech Huddle for an overview of the RSA Exchange Release R11 offerings.


And last, but not least, there is a wealth of documentation, downloads, and more on the RSA Exchange on RSA Link.  I recommend that you bookmark the listing of all RSA Exchange offerings. And if you have new ideas for the RSA Exchange, please submit them on RSA Ideas

Compliance teams within different organizations, spread across industry verticals, work towards achieving regulatory requirements through different regulatory compliance, control assurance and monitoring programs.  A large part of the compliance team’s responsibility is managing and responding to regulatory interactions such as information, investigation and inspection requests, as well as documenting meeting notes, outcomes, correspondence, and formal orders.


The complexity of responding to regulators and tracking those responses creates challenges for compliance teams due to the number of regulators requesting information, internal review and governance processes, linkages to regulatory change processes, and impacts to other compliance and risk areas.


The HCL Regulatory Interactions Management app-pack was introduced as part of RSA Exchange Release R10 to help organizations streamline the complexity of interactions with regulatory bodies. 


It enables organizations to efficiently maintain a repository of regulatory requests along with associated responses to ensure organizational readiness in meeting underlying compliance requirements through other linked assurance processes.


With the HCL Regulatory Interactions Management
app-pack, RSA Archer customers can:


  • Register regulatory interactions, identify internal respondents, and track responses to closure
  • Consolidate responses and track supporting evidence
  • Track approvals for external communication readiness
  • Trigger regulatory reviews, policy change requests, findings, associated actions and impacted risks and controls
  • Streamline interactions with regulatory bodies
  • Efficiently maintain a repository of requests and associated responses
  • Ensure organizational readiness in meeting underlying compliance requirements




HCL Technologies recently worked with a U.S.-based multinational finance and insurance corporation to assess their needs for responses to regulatory requests and an effective mechanism for collaboration with internal stakeholders. With a global presence in more than 75 countries and jurisdictions, the customer needed to address many complex regulatory challenges, including:


  • Managing interactions with a diverse set of regulators for various counties and jurisdictions
  • No central system and/or repository for these interactions and communications
  • Significant human effort required to manage and respond to interactions with regulators
  • Lack of understanding of the organizational impact of regulator interactions on policies, business processes, and product or services

HCL carried out a detailed analysis on the customer environment, including current processes for regulatory interactions and use of regulatory change management functionality within their RSA Archer implementation. Post review, HCL created a solution blueprint by proposing an on-demand application (ODA) built on top of the customer’s existing RSA Archer instance.
Based on this solution blueprint, HCL developed the HCL Regulatory Interactions Management app-pack to help streamline the process of managing the customer’s interactions with regulatory bodies.


HCL did a phased rollout of the app-pack to all business units and locations for the customer. In doing so, the HCL Regulatory Interactions Management app-pack enabled the customer to:


  • Streamline the process of managing interactions with regulatory bodies
  • Enable faster response to regulatory communications
  • Reduce efforts to manage regulatory interactions by 30%
  • Efficiently maintain a repository of requests and associated responses
  • Ensure organizational readiness for meeting underlying compliance requirements
  • Create a comprehensive repository of global interactions and communications to share knowledge with different business functions and locations


Interested in learning more about the HCL Regulatory Interactions Management app-pack? Register and join us for a Free Friday Tech Huddle on Friday, January 31, for a live demo. Free Friday Tech Huddles are only available to RSA Archer customers. If you are not yet a customer but you are interested in learning more, please contact your local representative or authorized reseller — or visit us at


About the author(s):

Deepak Arora
Senior Manager – HCL Technologies

Deepak is a seasoned GRC professional with industry experience of over ten years across different industry verticals including Financial Services, Telecommunications, Manufacturing and Retail. He is responsible for providing GRC technology advisory, blueprinting, and implementation services at HCL spanning across areas like Enterprise & Operational Risk, IT Compliance, Internal Audit, Business Continuity and Information Security and has been associated in driving various GRC Transformation programs for many esteemed organizations in the United States and Europe.


Gloria Higley

Product Manager - RSA 

Gloria is a Product Manager focused on providing useful and relevant product offerings for customers and partners with the RSA Exchange for RSA Archer. Offered online through RSA Link, the RSA Exchange provides access to pre-built App-Packs, RSA Ready-certified Integrations, and Tools & Utilities that complement and enhance out-of-the-box capabilities of RSA Archer use cases. 

Filter Blog

By date: By tag: