RSA Identity Governance & Lifecycle

Dileep Gurram in RSA Identity Governance & Lifecycle1 day ago (Show more)

How to update Email Template in a DB Table?

I need to update email content in many workflows. I would like to check if there is any way to update email content directly in the database tables to save time on Testing and Migrating workflows from lower to upper environments. Thanks in advance.

Lisa Ferraro in RSA Identity Governance & Lifecycle8 months ago (Show more)

Office 365 Retiring POP/IMAP

We use Office 365 and received notification from Microsoft that they will retire Basic Authentication for EWS, EAS, IMAP, POP and RPS to access Exchange Online on 10/13/20. The notification states only OAuth 2.0 will be allowed. We recently upgraded to IG&L 7.1.1 P03. We noticed in the Email settings for the Approval Email Server, only POP and… (Show more)

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Ian Staines

(to Sean Miller) 1 day ago (Show more Show less)

This feature is now available in 7.2.1 New Feature: Email Security

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Pankaj Rana in RSA Identity Governance & Lifecycle3 weeks ago (Show more)

smtp configuration for email notification

Hello All, I am getting below error while configuring SMTP for sending email notification. And customer don't want to enable anonymous access at the Exchange server. Exchange Version 2010 Step 1: When I configured smtp with IP of the Exchange server: Default Email Account Test: Failed to connect to outbound email server Deatil: 530… (Show more)

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Ian Staines

(to Pankaj Rana) 1 day ago (Show more Show less)

Let us know if we can help further. There were multiple exceptions quoted in your original message and it is not clear exactly what you have resolved and what is yet to be solved. Also probably not directly relevant but we have announced support for additional email authentication methods in the new 7.2.1 release. New Feature: Email…

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Padmalochan Mohanty in RSA Identity Governance & Lifecycle1 day ago (Show more)

EOF on Socket error

Customer has moved from OnPremise to O365. So had to change URL for Inbound server. Getting Error : Failed to connect to Inbound Email server. Details EOF on socket). PFB error: Please suggest any resolution.

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Ian Staines

(to Padmalochan Mohanty) 1 day ago (Show more Show less)

I did a quick search and while not an exact match this seems to fit. 000037631 - Could not connect to message store for POP3 in RSA Identity Governance & Lifecycle

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Pankaj Dabral in RSA Identity Governance & Lifecycle4 years ago (Show more)

AFX server not starting

Hi. I am using 7.0 version and currently have Patch 2 installed. After installing 7.0 version, I noticed that AFX folder was missing from /home/oracle location so I installed AFX using installAFX.sh -q and it got installed successfully. But I see that AFX server is not running. I tried restarting the same but getting below error: … (Show more)

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Ian Staines

(to Pankaj Dabral) 1 day ago (Show more Show less)

This post refers to older issues on older versions. Please refer to our Knowledge Base for current guidance on resolving AFX issues. 000038029 - Troubleshooting AFX Connector issues in RSA Identity Governance & Lifecycle

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Daniel Ekerman in RSA Identity Governance & Lifecycle2 weeks ago (Show more)

Using drop-down w/ webservice on form

Hello All, Im trying to setup drop-down select w/ web-service to the IGL server itself and I keep getting a connection refused message. If I put that URL in the browser it seems to work fine. But in the form, it throws an error no matter what command I put in there. Any ideas? I've gotten it to work with older versions and different environment's… (Show more)

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Mostafa Helmy

(to Daniel Ekerman) 1 day ago (Show more Show less)

You are correct. My command copied the whole certificate (including the private key) to cacerts which would break AFX since cacerts should only contain trusted certificates and not private keys. I updated the command above to break it into two steps: Export the certificate alone (without the private key). Import it into cacerts. Try these…

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Chris Pope in RSA Identity Governance & Lifecycle1 week ago (Show more)

Prevent non-Requestable Entitlements and Apps from Being Added to a Role

We are on 7.1.1 P05 HF01. We would like to prevent Roles from containing Entitlements which 1) Belong to an Application that has Exclude Entire Application From Add Access And Suggestions set to "Yes" or 2) The Entitlement itself has Available for Request set to "No". The only way we can see to do this is to have an Entitlement Rule created… (Show more)

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Chris Pope (to Mostafa Helmy) 3 days ago (Show more Show less)

Hi Mostafa, thank you!! Your suggestion is very helpful!!! I tested this out quickly in our non-Prod environment and it seems to work great! I tested it both with an Application that has EXCLUDE_FROM_NORMAL_ADD_ACCESS = 'Y' as well as an Application that that has it set to 'N' but the uents.CANREQUEST = '0' and it seems to exclude both…

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Aastha Malhotra in RSA Identity Governance & Lifecycle3 days ago (Show more)

Allow multiple selection of user accounts (Remove) through request form

Hi, We have a requirement to remove multiple accounts for a user through a form. Is there any way that we can choose multiple accounts at a single time for the user. Also, When I select control type-User Account table, there is a checkbox for "Allow multiple selection" but that is grayed out (Not selectable). Can someone please help me to get a… (Show more)

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Aastha Malhotra (to Ian Staines) 3 days ago (Show more Show less)

Hi Ian, Thanks for your response. It helped:)

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Johan Arvidsson in RSA Identity Governance & Lifecycle3 months ago (Show more)

Out of office delegation

Hello there, I have a question about the delegation that comes from the Out Of Office function! I have a role assigned to a Manual Fulfillment node, anyone in this role will get this activity assigned to them when it hits that state. The scenario here is when a past member of this role goes out of office their delegate is getting the… (Show more)

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Johan Arvidsson (to Johan Arvidsson) 3 days ago (Show more Show less)

Mostafa Helmy Ian Staines When the issue still occurred after upgrading to 7.1.1 P09 and also upgrading another environment to 7.2.0 P03 i decided to make a Support Case (Case# 01659708). When I get the oppurtionity I will try this in 7.2.1 to see if the issue still persists. I will close this thread and I thank you guys for your help!

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Pchelintseva Olga in RSA Identity Governance & Lifecycle1 month ago (Show more)

Split action for the approval workflow

Dears, Unfortunately, we have a situation when the approval phase should go to Business Owner (BSO) approval but somehow a change request takes additional wf (entitlement owner approval wf) and splits the approval. For example, when we have three entitlements in the change request instead of one approval task for BSO we see three tasks for… (Show more)

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Pchelintseva Olga (to Craig Ramsay) 3 days ago (Show more Show less)

yes, we have included this question to our list

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