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One of our RSA PS rockstars (Ahmed Nofal)  has been working on a fantastic new dashboard, as shown below in the image and quick demo video. This dashboard shows various risk items found within RSA IGL and displays in it a simple to understand format using a traffic light system.


All the data is dynamic and has the "drill-down" functionality, so you can click into the area to find out more!

We are looking for a beta tester client, who would like to work with us on this.

If you are interestred, please email me:


Please note that this will require some time from your side, maybe 30min - 1hour on a Zoom sesssion to review the results and discuss the dashboard overall.


For this to work, you must be on version:

  • 7.1.0 P04 or higher
  • 7.1.1 (any version)


For a quick demo, please see this video:


An example screen shot of the dynamic risk based dashboard

Please find attached our November 2019 Edition of the newsletter.


DONT FORGET - please register for the December RSA IGL Webinar, with our customer "Dell Technologies" joining me to discuiss their success journey so far - Click Me


Our goal of this newsletter, is to help share more information about what's happening and key things for you to be aware of, specifically for RSA Identity Governance and Lifecycle.

This is a monthly release, so you can expect a new Newsletter at the start of each month.

Please feel free to leave comments/suggestions (positive or negative!) below and don't forget to hit that "like" button too 


Current Edition:

  • Issue #9, November 2019: See attachment below 
    • Note:you should be able to view this in a browser, or download/preview the document too. Any issues/questions, just reply to this!


Previous Newsletter Editions:

Hello RSA IGL Community!

I'm Megan, the RSA University Practice Lead for RSA Identity Governance and Lifecycle. Following October's amazing webinar (found here), I wanted to create a follow-up blog to highlight all the great things we have going on for RSA IGL to help you learn more and get more value from the product.  

  • A full revamp of our curriculum is underway! We're looking to offer high-level courses for those who are just getting started or just need to know the basics, as well as hands-on/working with an instructor, deeper looks into the admin side of things. If you have a need for training on a specific area or for a specific audience, please let me know!
  • Main link to RSA University - IGL Training Page with links to all available training: Click Here
  • The attached PDF includes the slides presented in October, with a summary of what's available now and what's coming soon!
  • Coming soon: A quarterly On-Demand live session with one of talented IGL Instructors. This is a great opportunity to dial in and ask questions that arose following any training you've taken through us.
  • And finally, here are some recent Q&As about RSA University:

    The same training course is available in a number of different formats. Are the different formats priced differently?You may be seeing courses like the Admin series available in live (in person), live (virtual), and On-Demand Classroom formats. As each of these formats still gives you the full content and lab experiences, they are all priced the same.
    Pro tip: See our subscription option for one low price for all courses available in an On-Demand format, plus one certification exam voucher!
    I've been working with IGL for many years. Am I allowed to take the certification exams without first attending training?Absolutely! Training is not a prerequisite to taking the certification exams. We offer practice tests on RSA Link for you to gauge your level of readiness for each exam.
    Are the certification exams lab-based?Not at this time. Currently, all certification exams are multiple-choice only.
    How do keep the certification? Is there a CPE requirement?Exams currently expire after 2 years. To renew your certification, you simply take the most current exams. No tracking of CPEs is required!
    Are there any IGL live (in person) courses scheduled near me?Our schedules are posted online and are updated regularly. If you have a specific city or region where you would like us to offer a public course, please let us know!


Any questions, queries or ideas, please let me know. My proverbial door is always open, and I'm highly interested in making great training available that meets your needs!


All the best,

Date formats in workflows, typically come in a very long and "un-useful" format, which is: "YYYY-MM-DD HH:MM:SS" eg: 2019-11-05 10:46:54.0

This format is not very useful for business users and so changing it to be something more "readable" is a good idea in general. 


Thanks to the help from our resident rock star...Mostafa Helmy, we have the following example that you can use today for your review esclation emails. The below could be applied to any dates in other areas of the product too, however review esclations is a widely used area and a good place to start.


The process is as follows, where we want to update the review "end date" value.You could apply this to the "start date" too, if you wanted.


  1. First, establish the format of how you want the date to look. e.g.. "29-01-2019" or "Feb-22-19" etc..
  2. To do this, open a query analyser (e.g. SQL Developer) and test with the following SQL to find the date you want to display.
    Note, this example has 2 different options to get you started. Also, see the table below to get more ideas of the date formats that you could use.

    select to_char(sysdate,'MM/DD/YYYY') as new_date from dual;

    select to_char(sysdate,'DAY DD-MON-YY') as new_date from dual;

    Image of the above SQL example

  3. Once you have the correct format that you want to use
    Always start in DEV, NOT prod
  4. Log into RSA IGL as a user who can edit/create workflows
  5. Find the workflow/escalation you want to edit and open it
  6. Add a new "SQL Select" object to the workflow, at the start
    It must be before the "email" or what ever you want this better date format to be
  7. Edit the "SQL Select" object to be the following SQL.
    Note: This SQL will create a new value called "new_end_date" which can then be added into your email.
    Format SQL

    select to_char(end_date,'MM/DD/YYYY') as new_end_date from pv_review where id='${jobUserData_acm.ReviewId}'


    select to_char(end_date,'DD/MM/YYYY') as new_end_date from pv_review where id='${jobUserData_acm.ReviewId}'

  8. Set the Variable Type to Job. This must be set so that it can be referenced as a variable within the workflow
  9. Make sure you now hit "SAVE"
    The new value wont show until you have done this!!
  10. Select your email node and "right-click" where you want to add the new value (new_end_date) to add it in. (See image below)
  11. Test this has worked by generating a new email and confirming the date format is correct and as expected.
  12. Migrate to production





Other formatting suggestions:


  • The format, MUST be in the correct CASE
  • See this link for Oracle datetime format models: Format Models 
YEARYear, spelled out
YYYY4-digit year
Last 3, 2, or 1 digit(s) of year.
Last 3, 2, or 1 digit(s) of ISO year.
IYYY4-digit year based on the ISO standard
QQuarter of year (1, 2, 3, 4; JAN-MAR = 1).
MMMonth (01-12; JAN = 01).
MONAbbreviated name of month.
MONTHName of month, padded with blanks to length of 9 characters.
RMRoman numeral month (I-XII; JAN = I).
WWWeek of year (1-53) where week 1 starts on the first day of the year and continues to the seventh day of the year.
WWeek of month (1-5) where week 1 starts on the first day of the month and ends on the seventh.
IWWeek of year (1-52 or 1-53) based on the ISO standard.
DDay of week (1-7).
DAYName of day.
DDDay of month (1-31).
DDDDay of year (1-366).
DYAbbreviated name of day.
JJulian day; the number of days since January 1, 4712 BC.
HHHour of day (1-12).
HH12Hour of day (1-12).
HH24Hour of day (0-23).
MIMinute (0-59).
SSSecond (0-59).
SSSSSSeconds past midnight (0-86399).
FFFractional seconds.

Reports, Charts and Dashboards are a useful and powerful feature of RSA Identity Governance and Lifecycle.

However, it would seem that many are not using this to its full we are here to help change that!


I've created this video and presentation, to help you understand the fundamentals of how this feature of the product works, along with a real example you can apply yourself, in your environment. 


 Please watch the video to learn more and leave you thoughts/comments below! 

Hit "like" above if you found this useful!

Zoom Video Link --> RSA Reports, Charts and Dashboards - Overview and Live Demo - Zoom 


Other Useful Links:


Example of what is created in the video


Useful SQL for finding tables you might need

Replace "xxx" with a lower case search, like "user" or "app" or "role"

select * from user_views
where lower(view_name) like '%xxx%'
order by view_name asc


SQL used in the video and presentation.

Please note that this SQL might not be relevant for your environment, so always test this in Dev before testing in Production. Some of this SQL might produce too much data and so adding a date filter (e.g.. in the last year) might be useful. The below is shared to give you examples of the SQL which was used in the demo and presentation/video. 

Active Review Details (Report)

concat(CAST(((pRS.REVIEWED_ENTS_COUNT/pRS.TOTAL_ENTS_TO_REVIEW) *100) AS NUMERIC(10,0)),'%') AS Percent_Complete
WHERE pR.STATE = 'InProcess')


Outstanding Review Items (Report)

(SELECT R.NAME AS Review_Name,
concat(CAST(((REVIEWED_ENTS_COUNT/TOTAL_ENTS_TO_REVIEW) *100) AS NUMERIC(10,0)),'%') AS Percent_Complete
WHERE R.STATE= 'InProcess')


Active Reviews (Chart)

WHERE pR.STATE = 'InProcess')


Overall Review Summary (Chart)

state as review_state,
count(*) as total_items
group by state)




please comment below and hit like if this is helpful!

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