• Wildfly is not running to re-deploy the ear

    Hi all,   While trying to re-deploy the ear I faced some issues. How could I get rid of? Application seems available but cannot reach it getting 404 - Not Found error. Also cannot restart the server. ...
    Emre Guloglu
    last modified by Emre Guloglu
  • Authenticating web services

    We're currently migrating to 7.1.1 and have realized that the web services offered now require authentication. Is there anyway to do this using Basic authentication through a form? We're looking to present the user wi...
    Paul Cherrier
    last modified by Paul Cherrier
  • Workflow variable not being recognized

    We have an issue where when one of our workflow variables is "null" it's not being populated at all and the provisioning command fails. Is this a known bug? How do I pass a null value to the connector?   This ha...
    Paul Cherrier
    last modified by Paul Cherrier
  • How to extract session statistics for the entire day in IGL

    There is a statistics section under Admin > Monitoring. I have a requirement to extract the "session statistics" report for an entire week. can anybody suggest how to extract this report. Is there a DB table whic...
    shakti nayak
    last modified by shakti nayak
  • Multiple users with UID 0, stopping the upgrade

    Hi,   We have a similar situation as described in the article - https://community.rsa.com/docs/DOC-96951    Multiple users are holding the UID 0, which is causing the upgrade pre-requisite c...
    Jesvin Joseph
    created by Jesvin Joseph
  • RSA IG&L AWS Deployment

    Anyone did AWS deployment for RSA IG&L product.   Request your reply
    Subhash Mishra
    last modified by Subhash Mishra
  • PKIX issue with RSA IG&L 7.1Patch01

    Our setup includes RSA ITG&L 7.1 Patch 01 running on RHEL with Wildfly.  We create our SSL certs and both aveksa.keystore and cacerts are updated with required certs. The browser connection works well and s...
    Sunita Bhat
    last modified by Sunita Bhat
  • Role creation failing because of null roleId

    We are getting an error in our staging environment where we try to create a role but errors out because of the following message:   A role id must be established before you can create the role. Current value is:...
    Paul Cherrier
    last modified by Paul Cherrier
  • Software Bundle 7.0.2 to Appliance 7.1.1 Migration

    Hello,   I'm doing a migration similar to this post here: https://community.rsa.com/thread/188417   I was hoping for some similar instructions but from 7.0.2 p10 to 7.1.1. I have reviewed the migratio...
    Joe Sutton
    created by Joe Sutton
  • AVUSER database schema restore

    After a clean installation and configuration of: RSA IGL 7.1.1 Virtual Appliance Standalone Oracle Database Server (RSA provided) I performed the database backup, following the "Database Setup and Management Guide ...
    Gabriele Rusconi
    last modified by Gabriele Rusconi
  • Virtual Application standard password

    Installation Guide of RSA IGL 7.1.1, chapter 5 (Set Up the RSA Identity Governance and Lifecycle Virtual Application) says: "Power on the virtual machine and log in as root using the standard password".  ...
    Gabriele Rusconi
    last modified by Gabriele Rusconi
  • 7.1.1 p01 deploy timeout

    Hello,   when applying the patch 1 for 7.1.1 we get to the stage where to log shows:  "Deploying new customized ear...    this may take a while..." The deployment timeout is set to 15 minutes, a...
    Markus Calmius
    last modified by Markus Calmius
  • Appliance updator for SUSE11 SP3

    Anyone please help me to provide Appliance updater file for SUSE11 SP3. 
    MOFA RSA
    last modified by MOFA RSA
  • Local accounts for 7.1.1

    We are planning a fresh install of 7.1.1 on a RedHat 6.x OS. Do we need any local accounts for IGL or can we use domain accounts? Does the install script create local accounts? What are the restrictions and limitat...
    Rahul Katariya
    last modified by Rahul Katariya
  • NullPointerException when loading a user's accounts

    Version: 7.1.1.161195 We're experiencing an error where we select a user from a request button and then we're taken to the list of accounts for that user. There we see an Error- entry at the top of the screen and can...
    Paul Cherrier
    last modified by Paul Cherrier
  • OVA 7.1.1 Performance Tuning How Can I Tune for Better Performance?

    We are testing the 7.1.1 OVA, collectors are taking 1 hour each to run vs the appliance running one in 10 to 15 mins.  The OVA is 32g.      My first question is why is the OVA allocating 65% of th...
    Chuck Good
    last modified by Chuck Good
  • Oracle Instance Name changed in Local Database after that Unable to restart the Application Services.

    Can somebody tell, which all configuration file we need to update the oracle Service name/Listener name. or any other suggestion.
    Abhinav Singh
    last modified by Abhinav Singh
  • VM Snapshot Backup Restoration

    We are on RSA L&G 7.0 P05 Appliance using RSA supplied db. There is a weekly VM snapshot backup in place. Would like to know what would be the procedure to restore the backed up VM snapshot into a new server ...
    Jesvin Joseph
    last modified by Jesvin Joseph
  • Purge/Reset database data

    Hello, We have tried to follow the process https://community.rsa.com/docs/DOC-45917 to reset our database data but after process the createSchema script, nothing seems reset. Our identity are still presents...
    Steve Alexandre
    last modified by Steve Alexandre
  • Approval Node Exclusion

    Hello,   We have a Approval workflow with 2 levels of approval.   Level1- Supervisor Approval Level2- Application Approver which is an Active Directory Group. Is it possible, if the supervisor of a user ...
    shakti nayak
    last modified by shakti nayak