• Email Node with role

    Hi, I wanted to send an email to members of a role. While creating the email node I have seen that it is possible to use a variable which contains the name of the role. When I configure this I was expecting...
    Daniela Nicolai
    last modified by Daniela Nicolai
  • Change Password in AD for users

    Hello to all. Can you explain, perhaps with an example, how RSA IGL manages the change password of users on AD? I have seen a few times that it is possible to insert a link during the access in the IGL console with ...
    Max Tama
    last modified by Max Tama
  • Having trouble getting links to work in escalation workflow

    Is there a trick to troubleshooting links in emails? I'm trying to modify our emails to be a bit better, but the hyperlink functionality is... finicky.   Below I'm attaching two email source code and the email t...
    Nathan Hans
    last modified by Nathan Hans
  • Remove a provisioned group automatically after 24 hours?

    We are trying to create a workflow to provision a requested group and after a 24 hour delay, remove that same group automatically as part of the same workflow. We've tried several routes within the workflow to set the...
    John Alongi
    last modified by John Alongi
  • Passing workflow job variable to IGL report

    This is becoming more urgent with every passing day.  Having hundreds of review definitions and reports going along with them, it becomes unmanageable.  So I want to create a report "template" that would tak...
    Boleslaw Mynarski
    last modified by Boleslaw Mynarski
  • IGL 7.1 - how to clean up old/redundant scheduled tasks

    Have observed old scheduled tasks still being run, e.g. review refreshes or custom tasks, despite the review being complete or the custom task renamed and updated with new scheduling information.   Where is the ...
    Andy Cheek
    last modified by Andy Cheek
  • Approval Grouping by Category

    Can someone please help with steps to group approval using category? what all necessary steps need to be executed to group approvals using "custom" category.
    Hemant Mandle
    last modified by Hemant Mandle
  • 000039242 - Changes to Forms in Workflow Approval and Activity Nodes require an application restart to take effect in RSA Identity Governance & Lifecycle

    In regards to the above article, I am on 7.1.1 P09 and still have to restart for changes to take effect. Am I missing something?
    Daniel Ekerman
    last modified by Daniel Ekerman
  • Change Request items are getting cancelled with unknown reason

    Hello,   Change request is active state but change request items are getting cancelled with unknown reason. These CR items are cancelling when there is an Approval and Fulfillment escalation happens.  ...
    Muneendra Sriram
    last modified by Muneendra Sriram
  • Script engine error

    Hi,    I am getting the below error, I have only made modification in SQL query in the workflow and not touched the variables still getting the error.    com.workpoint.common.exception.ScriptEngi...
    Maninder Bhamrah
    last modified by Maninder Bhamrah
  • WF stuck in semi-cancelled state

    Hi,   we have some weird workflow issues. If we check Admin->Workflow->Monitoring we have close to 6000 changes waiting for verification for more than one month.   We only have 250 jobs in an acti...
    Markus Calmius
    last modified by Markus Calmius
  • REST Webservice Request Body format in Fulfilment workflow

    Hello,                 I am trying to use the REST Webservice Node in the fulfillment workflow and wondering what would be the Rest Request bo...
    Lakshman Varadharajan
    last modified by Lakshman Varadharajan
  • Generate a csv file from IGL with some values

    Hello. I have a doubt. We need to generate a csv from IGL after an authorized changes or access request workflows are concluded as we want to make a manual fullfilment. Is it possible to automatically generate a ...
    Luke Portnoy
    last modified by Luke Portnoy
  • User creation and temporary password

    Hello everybody. At the moment, starting from reading a csv provided by HR, I am able to create an identity-user in IGL with the characteristics present in the file (name, surname, etc.). What I would like to do is: &...
    Max Tama
    last modified by Max Tama
  • IG&L database tables : any examples?

    Hello everybody. I am starting to study the IG&L database tables to better understand the solution. I have seen in many threads that you often query the tables from inside the workflows, often in the event of a ...
    Falco Dussault
    last modified by Falco Dussault
  • fulfill changes described in form

    In my termination form there are some actions which have to be done outside of IGL scope. I mean there are some instructions about the user's home folder, mobile phone, mailbox, etc which are not managed in IGL but st...
    Zoltan Izsak
    last modified by Zoltan Izsak
  • How to update Email Template in a DB Table?

    I need to update email content in many workflows. I would like to check if there is any way to update email content directly in the database tables to save time on Testing and Migrating workflows from lower to upper e...
    Dileep Gurram
    last modified by Dileep Gurram
  • IGL 7.1.1 - Any way to enable email approval on replies to escalation emails

    We have email approval enabled for pretty much all our different approval scenarios but, inevitably, some people do not complete their tasks by the due date … so we have typical escalations setup, i.e. now over...
    Andy Cheek
    last modified by Andy Cheek
  • Split action for the approval workflow

    Dears,   Unfortunately, we have a situation when the approval phase should go to Business Owner (BSO) approval but somehow a change request takes additional wf (entitlement owner approval wf) and splits the appr...
    Pchelintseva Olga
    last modified by Pchelintseva Olga
  • Split a Change Request into Separate Requests

    Hello,   Is there a system, application or workflow setting that would force requests from a specific source (such as roles) to be split into unique requests by person?   If the request generates an error&...
    Ryan Christopher
    last modified by Ryan Christopher