• How to create SOAP request with attachment for Service-now

    Hello All,   I have a requirement where I need to create Snow request using SOAP Web Service node with an attachment.I have a job variable and it has CR Items details and I need to send those details t...
    Muneendra Sriram
    last modified by Muneendra Sriram
  • An attribute - User is a BSO (Business Owner)

    Dears,   We have a need to give the access rights for the particular request form to all users who are the BSO at least for one of all applications (Application Business Owner). Can we have this attribute? ...
    Pchelintseva Olga
    last modified by Pchelintseva Olga
  • Simple Change Request Generation via Workflow

    Hi folks,   RSA IGL provides RESTful web services to perform lots of different tasks in an automated way - one of the most useful is the "Create Change Request" web service. This allows you to perform a lar...
    Alex Grant
    last modified by Alex Grant
  • Lawson HR system integration with IG&L

    Does anyone has experience with Lawson HR system? How to collect data from Lawson system ?  
    Padmalochan Mohanty
    last modified by Padmalochan Mohanty
  • Password Reset Form via External URL

    All, how can we use any form(customized password reset form) to be accessed as a link from an external source/URL?   Requirement is to reset account's password using a form but without even logging into RSA IG&...
    Gunpreet Singh
    last modified by Gunpreet Singh
  • Importing Business Source to IGL 7.1.1 P03 - entsRequireAccountStr

    IGL 7.1.1 P03 introduces new functionality for the "Entitlements Require Account" option. This option allows the administrator to define whether a user requires an account for access in a connected application (for ex...
    Alex Grant
    last modified by Alex Grant
  • Moving from an embedded RSA DB to standalone DB

    Hi   We have an 7.0 installation with RSA IG&L and DB on the same server. We would like to have these separate, is there any blue print on how to do this?   I was thinking that we could reuse the serve...
    Martin Olesen
    last modified by Martin Olesen
  • Change Request items are getting cancelled with unknown reason

    Hello,   Change request is active state but change request items are getting cancelled with unknown reason. These CR items are cancelling when there is an Approval and Fulfillment escalation happens.  ...
    Muneendra Sriram
    last modified by Muneendra Sriram
  • Access rights management by Business owners

    Dears,   We faced with a situation when BSO can initiate to add and remove the rights to the users but in this situation we need to set up him the rights to see all the list of user on tab USERS and he can see t...
    Pchelintseva Olga
    last modified by Pchelintseva Olga
  • Restful Connector to use Azure Graph API

    I am trying to utilize the Rest connector to use the Azure Graph API (to manipulate cloud native accounts). Are there any samples/ documentation specific to IGL to do the same. Best practices and recomm...
    Sirisha Bomma
    last modified by Sirisha Bomma
  • Sharepoint Integration

    Hi,   Has anyone setup AFX connector to create user profiles in Sharepoint.?   We are looking for guidelines on how to setup the same, which can be used to create and update user profile data in Sharepoint...
    Jesvin Joseph
    last modified by Jesvin Joseph
  • Custom IGL forms broken post upgrade to 7.1.1 P02

    After upgrading IGL from 702 P07 to 711 P02, the custom forms no longer load and throw the below error. Would like to understand if something changed after 702 that could cause custom forms built using standard proces...
    Sirisha Bomma
    last modified by Sirisha Bomma
  • Web Services with Ansible playbooks

    I'm working right now on metadata and workflows automated deployment via ansible playbooks. Does anyone have any experience in a matter of translating web service calls on playbooks ?
    Tomasz Piechula
    last modified by Tomasz Piechula
  • Domain clustering issue in RSA IG&L 7.1.1

    I am configuring cluster between the three RSA IG&L 7.1.1. I have configured the Domain Controller setting but, when I tried to start the aveksa_cluster to check the logs generation (steps provided in the docs) an...
    Vivek Sharma
    last modified by Vivek Sharma
  • RSA IG&L 7.1.1 Clustering

    I tried to do cluster between three RSA IG&L environments, the initial step is to undeploy the standalone aveksa.ear and aveksaWFArchitect.ear. I used the command provided in the document and I am not able undeplo...
    Vivek Sharma
    last modified by Vivek Sharma
  • User to entitlement relationship

    Hi Team,   in Aveksa version 7.1.0 P05 ,I have added Role1 to UserA , entitlement ent1 has been tagged to role1. UserA would get ent1 as indirect access. After sometime I have removed only role1 from userA as pa...
    Vaishali Mohan
    last modified by Vaishali Mohan
  • RFC: Change Fulfillment date

    It's been noted time and time again that IG&L does not allow for changing the fulfillmentdate of a request. I saw no specific reason why not so I set out to try and setup something that would allow this and a few ...
    Kristian Nordman
    created by Kristian Nordman
  • RSA IGL Limitation - Enhancement required (Database ID can't be set for custom "User" attributes)

    Any way to have the Database ID available when creating a custom attribute for "User" attribute?- -* *Issue/Limitation:              Under the “At...
    Armel Lupapi
    last modified by Armel Lupapi
  • Unable to open Change Request and Approve the items : Get Request.Loader error - Status: 500

    Hi,      RSA Identity G&L version: 7.1.0 P05      Database version: Oracle 12c      Remote Database: Yes      Application Server:  Wildfly Clust...
    Dicky Ng
    last modified by Dicky Ng
  • AFX Connector feasibility

    Hi,   Has anyone integrated the below applications with RSA IG&L :   1. Cornerstone On Demand - CSOD 2. Symphony 3. Taleo 4. OBIE 5. DMS Filenet   We are on 7.0.0 P05 and is looking at the p...
    Jesvin Joseph
    last modified by Jesvin Joseph