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RSA Customer Support
Click to view contentArticle Content Article Number 000038887 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.0, 7.1.1 Issue When the name of a Supervisor is modified in the data source and collected by RSA Identity Governance & Lifecycle, the modified name of the Supervisor is not reflected/updated in the Supervisor field…
RSA Customer Support
Click to view contentArticle Content Article Number 000038888 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.1, 7.2.0   Issue Entitlements added to a Local Directory or Application are not reflected in the Directory/Application Total Entitlements column under Resources > Directories/Applications > Total Entitlements…
RSA Customer Support
Click to view contentArticle Content Article Number 000038770 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.2.0   Issue A test of a Generic REST Collector that parses an uneven JSON array structure fails with the following error (Collectors > Collector Type > {Collector Name} > Test button):   Collector test failed:…
RSA Customer Support
Click to view contentArticle Content Article Number 000038881 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.x, 7.2.x   Issue Form field control type Entitlement Table incorrectly allows the selection of indirect entitlements when Change Handling items is set to either: Subject may have one entitlement Subject must have…
RSA Customer Support
Article Content Article Number 000038867 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.x Platform (DB): Oracle   Issue Can Oracle Transparent Data Encryption (TDE) be used on an RSA Identity Governance & Lifecycle Oracle database? If so, what are the potential risks, performance impact and other caveats…
RSA Customer Support
Click to view contentArticle Content Article Number 000036303 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0.1, 7.0.2, 7.1.0   Issue After moving a role to a different role setting and committing the role change, additional (and unexpected) change requests are generated to add or remove entitlements from the role.  Example…
RSA Customer Support
Article Content Article Number 000038634 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0.x, 7.1.x, 7.2.0   Issue One of the below errors are observed in the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log) after creating a change request that uses a custom request form. These…
RSA Customer Support
Click to view contentArticle Content Article Number 000038679 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1, 7.2.0   Issue When creating a change request to remove access from a single user, the use of the Back and Next buttons allows two users to be selected.  This is best illustrated with an example. In…
RSA Customer Support
Article Content Article Number 000038730 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.1, 7.2.0   Issue Attribute Synchronization sometimes updates attributes with attribute variable names instead of attribute values in RSA Identity Governance & Lifecycle. In the following example, Active Directory…
RSA Customer Support
Click to view contentArticle Content Article Number 000038625 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.1, 7.2.0   Issue The Web Service API createChangeRequest command fails when called from an RSA Identity Governance & Lifecycle workflow.    The aveksaServer.log file…
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