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RSA Customer Support
Click to view contentArticle Content Article Number 000037451 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.0 P03+, 7.1.1, 7.2.0   Issue One of the following errors occurs when submitting a request to create a new account:using a deleted account name.   Unable to create an account with the name [XXXX]. The name is already…
RSA Customer Support
Article Content Article Number 000038030 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 6.8.1, 6.9.1, 7.0.x, 7.1.x, 7.2.0   Issue This RSA Knowledge Base article is a compilation of all known RSA Knowledge Base articles on issues related to the RSA Identity Governance & Lifecycle AFX Server and is meant to…
RSA Customer Support
Click to view contentArticle Content Article Number 000028816 Applies To RSA Product Set: RSA Identity Governance & Lifecycle  RSA Version/Condition: 7.x   Issue This RSA Knowledge Base Article explains how to change the AveksaAdmin password in RSA Identity Governance & Lifecycle.   Resolution To change the AveksaAdmin password, log into RSA Identity Governance &…
RSA Customer Support
Article Content Article Number 000030667 Applies To RSA Product Set: RSA Identity Governance & Lifecycle  RSA Version/Condition: All Platform:  Oracle   Issue When database statistics are executing in an RSA Identity Governance & Lifecycle database, SQL queries may be seen that insert data from the AVDB database schema into tables called…
RSA Customer Support
Article Content Article Number 000030757 Applies To RSA Product Set: RSA Identity Governance & Lifecycle  RSA Version/Condition: 6.9.1, 7.0.x, 7.1.0 Platform: WildFly Issue NOTE: This RSA Knowledge Base Article applies to RSA Identity Governance & Lifecycle versions 7.1.0 and earlier. The max-pool-size connection setting for the Workpoint data…
RSA Customer Support
Click to view contentArticle Content Article Number 000032018 Applies To RSA Product Set: RSA Identity Governance & Lifecycle  RSA Version/Condition: 6.9.1, 7.x Platform: JBoss/WildFly   Issue After creating a collector of  DB Type: PostgreSQL in RSA Identity Governance & Lifecycle to collect data from a PostgreSQL database, the following errors are displayed in…
RSA Customer Support
Article Content Article Number 000032612 Applies To RSA Product Set: RSA Identity Governance & Lifecycle  RSA Version/Condition: 6.9.1, 7.x   Issue After running modifyhostname.sh on an RSA Identity Governance & Lifecycle hard/soft appliance, the AFX Server fails to start and the following message is displayed: All remote collector agents and…
RSA Customer Support
Click to view contentArticle Content Article Number 000032468 Applies To RSA Product Set: RSA Identity Governance & Lifecycle  RSA Version/Condition:  7.x   Issue When running the Authentication Test under Admin > System > Authentication for the Authentication Source associated with the AD Account Collector configured with UseSSL set to Yes, the test authentication…
RSA Customer Support
Click to view contentArticle Content Article Number 000038480 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.1.1 Platform: WebSphere   Issue After deploying RSA Identity Governance & Lifecycle on WebSphere, the following error message is displayed on the RSA Identity Governance & Lifecycle console:   Initialization Status…
RSA Customer Support
Click to view contentArticle Content Article Number 000038206 Applies To RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 6.9.1, 7.0.x, 7.1.0, 7.1.1   Issue Some AFX connector templates require files to be supplied by the customer and uploaded into the RSA Identity Governance & Lifecycle database. Once a file has been uploaded, it may be…
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