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RSA Customer Support
Article Content Article Number 000037509 Applies To RSA Product Set: NetWitness Endpoint RSA Product/Service Type: NetWitness Endpoint RSA Version/Condition: 4.4.0.x Platform: Windows Issue Will NW Endpoint 4.4.x.x run on Microsoft .NET versions that are higher than 4.6.1? Resolution The minimum version of .NET framework that RSA Netwitness…
RSA Customer Support
Click to view contentArticle Content Article Number 000034184 Applies To RSA Product Set: NetWitness Endpoint RSA Version/Condition: 4.4.x Platform: Windows, MS SQL Server   Issue After moving the ECAT database files (for example: ECAT$PRIMARY.mdf and ECAT$PRIMARY_log.ldf), the SQL Server Job, ECAT_DatabaseCleanup now fails.   Cause Moving the database files can…
RSA Customer Support
Article Content Article Number 000033318 Applies To RSA Product Set: ECAT RSA Product/Service Type: ECAT Agent RSA Version/Condition: 4.1.0.x, 4.1.1.x Platform: Windows Issue RSA ECAT Agents installed on Windows systems are subject to a bug that prevents the agent from blocking modules following a reboot of the endpoint system.   Cause This is…
RSA Customer Support
Article Content Article Number 000033344 Applies To RSA Product Set: NetWitness Endpoint RSA Product/Service Type: NetWitness Endpoint RSA Version/Condition: 4.4.x Platform: Windows Platform (Other): MSSQL Server Product Name: RSA NetWitness Endpoint   Issue In certain environments, it is requested that any extended stored procedures should be…
RSA Customer Support
Click to view contentArticle Content Article Number 000033820 Applies To RSA Product Set: NetWitness Endpoint, ECAT RSA Product/Service Type: User Interface RSA Version/Condition: 4.4.x, 4.3.x Platform: Windows   Issue After installing the RSA NetWitness Endpoint UI on a machine that is not hosting the ECAT Console server, when attempting to connect to the Console…
RSA Customer Support
Article Content Article Number 000037429 Applies To RSA Product Set: NetWitness Endpoint RSA Product/Service Type: NetWitness Endpoint RSA Version/Condition: 4.4.0.6 Platform: Windows Issue Active scanning is causing certain endpoints to have an agent crash. This happens during registry discrepancy scans, where the registry in question may have…
RSA Customer Support
Article Content Article Number 000037417 Applies To RSA Product Set: NetWitness Endpoint RSA Product/Service Type: NetWitness Endpoint RSA Version/Condition: 4.4.0.7 Platform: Windows   Issue A NWE multiserver environment with secondary servers is having flapping issues with the connectivity of online/offline machines where the machine on a…
RSA Customer Support
Click to view contentArticle Content Article Number 000037413 Applies To RSA Product Set: NetWitness Endpoint RSA Product/Service Type: NetWitness Endpoint RSA Version/Condition: 4.4.x Platform: Windows Issue Event viewer and SQL error log both show errors indicating 28005 error code. Sample error is below: Cause…
RSA Customer Support
Click to view contentArticle Content Article Number 000037365 Applies To RSA Product Set: NetWitness Endpoint(ECAT) RSA Product/Service Type: NetWitness Endpoint(ECAT) RSA Version/Condition: 4.4.x Platform: Windows   Issue SQL Update statement can corrupt cache in the UI  due to change in the Admin Status field for machine view. This can be caused by changing the…
RSA Customer Support
Article Content Article Number 000037546 Applies To Users:  RSA Customers and Partners Locations:  RSA Link (community.rsa.com), RSA Registration Portal (community.rsa.com/register) Issue When attempting to register for an RSA Link account as an RSA customer or partner on the RSA Registration Portal, I need to ensure that I am selecting the… (Show more)
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