Kenn Chong

RSA SecurID Access App: Upgrading Phones

Blog Post created by Kenn Chong Employee on Mar 23, 2016

Here is a typical scenario that is familiar with anyone owning a smartphone these days: The Next Best Thing is here! I just bought it so do I have to tell my IT admin to remove my old device from SecurID Access so that I can install and register the SecurID Access app on my new shiny toy I just bought?

 

The answer here is.... NO! Just follow these simple, easy-to-follow steps to unregister your old device from the SecurID Access database:

 

1) Open the SecurID Access App and go to the Via Tokencode screen. Click on the "gear" icon at the top right of the screen.

 

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2) A screen will show up displaying details about the current SecurID App. Under the Companies section, select the Company you wish to unregister from RSA SecurID Access. In the below example, I am going to remove Company "sp49".

 

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3) The Company Information screen will show up and the final step here is to click on the "Delete Company"" button.

 

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4) Now download the SecurID Access app to your new device and register it as you normally did with your old device.

 

There you have it. 4 easy steps to get your new device up and running in no time without needing any IT Admin help.

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