Kenn Chong

RSA SecurID Access App: Upgrading Phones

Blog Post created by Kenn Chong Employee on Mar 23, 2016

Here is a typical scenario that is familiar with anyone owning a smartphone these days: The Next Best Thing is here! I just bought it so do I have to tell my IT admin to remove my old device from SecurID Access so that I can install and register the SecurID Access app on my new shiny toy I just bought?


The answer here is.... NO! Just follow these simple, easy-to-follow steps to unregister your old device from the SecurID Access database:


1) Open the SecurID Access App and go to the Via Tokencode screen. Click on the "gear" icon at the top right of the screen.




2) A screen will show up displaying details about the current SecurID App. Under the Companies section, select the Company you wish to unregister from RSA SecurID Access. In the below example, I am going to remove Company "sp49".




3) The Company Information screen will show up and the final step here is to click on the "Delete Company"" button.




4) Now download the SecurID Access app to your new device and register it as you normally did with your old device.


There you have it. 4 easy steps to get your new device up and running in no time without needing any IT Admin help.