• No storage device error RSA SecurID Token

    Hello, we use RSA SecurID Token software ver in our organization, OS Windows 10 build 1803. Today we encountered strange problem: when I try to import token for one user I get window "Select Device" an...
    Ivan Scekic
    last modified by Ivan Scekic
  • Device Platform for Soft Tokens

    Hi, I was wondering how you can bind a software token profile to a specific device platform (Windows PC, IOS etc).  We have recently onboarded desktop soft tokens for windows and MAC desktops and made two separat...
    Stephen Jeon
    last modified by Stephen Jeon
  • Question - Creating a support account 

    Hi, Can you send us the procedure for creating a support account on our RSA console?  Mélanie Bergeron
    Licences Garanties
    last modified by Licences Garanties
  • Is there any way to monitor the Replica instance "Administration Activity Monitor"

    Hi RSA support team We got a Test Case to Test the account replica from Primary instance to the Replica instance. the test scenario is when I create a user account in the Primary instance SC console, then there some...
    xiaoyun qi
    last modified by xiaoyun qi
  • RSA AM f5. Create VIP for AM

    @Hello Al   I have a project to be submitted.   Here's the scenario. I have 2 RSA Authentication Managers in Prod. Right now, our privilege access management is pointing to primary RSA AM, and when I am d...
    Jai Pagare
    last modified by Jai Pagare
  • sdopts

    Hi,   I checked one implementation and did not find the file " sdopts.rec , what does it mean ?    Thanks
    ghafoor kc
    last modified by ghafoor kc
  • How to create an Administrative Role to delegate Radius clients administration for a sub-domain ?

    Hi Folks !   When trying to create a dedicated “Administrative Role” for “Radius Clients” administration delegation for a sub-domain, I cannot success in creating such a role. Please find...
    David Pala
    last modified by David Pala
  • How to add multiple user aliases with AMBA

    Dear all,   Currently have to add 46 logon aliases to a user for the same group. How could this be achieved using AMBA tool ?   Here is the manual method : Assign a User Alias in the User Dashboard , but ...
    David Pala
    last modified by David Pala
  • ldap

    Hi,   ldap server running  on RedHat machine . for certain application I want to authenticate against ldap and some application I want to authenticate against  local users    How can I achie...
    ghafoor kc
    created by ghafoor kc
  • How do I find general pricing for RSA SecureID Tokens?

    I need to get general pricing information and help with configuration. 
    James Ferguson
    last modified by James Ferguson
  • Does Article 000037030 Apply to the Latest Software Token Apps?

    According to article 000037030, FIPS 140-2 applies to iOS software token app versions  2.4.6? & 2.4.7 and Android software token app versions 2.4.x to 2.6.1. Current versions of the app are 2.4.8 for iOS and ...
    Terrence McCann
    last modified by Terrence McCann
  • cannot login after installing and testing windows agent on PC

    I have installed th authentication manager and also added an agent on the server from a PC. After installing the Windows agent and configuring it, i tested the connectivity to the AM and it was successful. however, wh...
    Tunde Sholanke
    last modified by Tunde Sholanke
  • Active Directory and SecurID Implementation for MFA

    Hello RSA Support,   I am tasked with installing RSA Authentication Manager along with SecurID hardware tokens.      I am trying to implement MFA (PIN+tokencode) with MS Windows Active Directory ...
    Andrew Chan
    last modified by Andrew Chan
  • Building on Passwordless Experience, extending FIDO2 support as  Primary Authentication

    Passwords suck No one likes passwords, and they are the weakest link in the security chain. End users have way too many passwords to manage and they are impossible to remember— especially when you are required ...
    Shashank Rajvanshi
    last modified by Shashank Rajvanshi
  • Trust application not in Java

    Hi, I'm reading this part of developer documentation : Enabling a Custom Application to Invoke RSA Authentication Manager Administrative Functions   Is it possible to write a trust application, not Java, that ...
    Pôle Identité
    created by Pôle Identité
  • Monthly List of Customer Value Demos

    Alka Malik
    last modified by Alka Malik
  • secureID on Linux

    Is the RSA SecureID functionality available on the Linux platform?   We have a need for individuals to obtain a SecureCode using command-line tools on a Linux operating environment.
    Peter Rupp
    last modified by Peter Rupp
  • My primary instance and replica instance are online and functional.  for DR activity, I am promoting replica as primary using option for Disaster Recovery.  what will happen with primary instance which is online and functional???

    My primary instance and replica instance are online and functional (RSA Authentication manager). for DR activity, I am promoting replica as primary using option for Disaster Recovery. what will happen with primary ins...
  • Recently Published Knowledge Base Articles for RSA SecurID® Access

    Date Range:  Sunday, November 24th -- Saturday, November 30th   Article Title Author Last Published Date 000030964 - How to map an Active Directory external identity source to a universal group for...
    RSA Link Team
    last modified by RSA Link Team
  • License information

    can we use same license on more than 1 RSA securID setup? if in one setup tokens are attached to a license and in new setup if there is new license, is it possible to export/import users with tokens?
    Sumit Kumar
    last modified by Sumit Kumar