• Educating Your Users

    The RSA SecurID Access End User Toolkit (including sample e-mails, quick starts, videos and more) helps you educate your users about easily and securely accessing business applications protected by RSA SecurID Ac...
    Kevin Kyle
    last modified by Joyce Cohen
  • Monitor Uptime Status for the Cloud Authentication Service

      You can monitor the current and historical uptime of the Cloud Authentication Service and the Cloud Administration Console on the service status page at http://status.securid.com. This page allows you to: Che...
    RSA Information Design and Development
    last modified by Joyce Cohen
  • RSA SecurID® Access Release Notes: Cloud Authentication Service and RSA SecurID Authenticate App

      These release notes include product updates and bug fixes: November 2019 - Cloud Authentication Service (Identity Router) November 14, 2019 - RSA SecurID Authenticate for Windows 10 App October 2019 -...
    RSA Information Design and Development
    last modified by Joyce Cohen
  • Manage the RSA SecurID Authentication API Keys

      The RSA SecurID Authentication API is a REST-based programming interface that allows you to develop clients that process multifactor, multistep authentications through RSA Authentication Manager and ...
    RSA Information Design and Development
    last modified by Joyce Cohen
  • Release Notes Archive - Cloud Authentication Service and RSA SecurID Authenticate Apps

    This document contains release notes for releases prior to November 2018. For the most current release notes, see RSA SecurID Access Release Notes: Cloud Authentication Service and RSA SecurID Authenticate App. Novem...
  • Cloud Release Notes Archived - Table of Contents

       Release Notes Archive - Cloud Authentication Service and RSA SecurID Authenticate Apps
  • Cloud Authentication Service Help - Table of Contents

        RSA SecurID Access Product OverviewRSA SecurID Access Overview Cloud Authentication Service Overview RSA SecurID Access Editions High-Level Authentication Flows for Relying Parties High-Level Authen...
    RSA Information Design and Development
    last modified by Joyce Cohen
  • Update an Identity Router During Initial Deployment

         When you deploy a new identity router, you must update the identity router software using the Cloud Administration Console, even if you installed the latest version of the identity router template...
  • Change Your Account Name and Password in the Cloud Administration Console

      The first time you sign into the Cloud Administration Console, RSA recommends that you change your password. After the first sign-in, you must change your password at least every 90 days. Your account is lock...
  • Add a SAML Version 2 SSO Agent Identity Provider

       Using an external SAML Version 2 SSO Agent identity provider (IdP), the identity router can automatically authenticate users who access protected applications while they are authenticated to the SAML IdP...
  • Enable RADIUS on Identity Routers in a Cluster

       As part of the RADIUS setup process, you must enable RADIUS on the identity routers in each cluster that communicates with RADIUS client devices.   Before you begin You must be a Super Admin...
  • User Application Portal

       In an SSO Agent deployment, you can configure a user application portal to help users find and access protected applications. The portal provides links to available applications and helps handle user au...
  • Customize the RSA SecurID Access Web Interface for a Cisco Adaptive Security Appliance

       You can provide a more streamlined experience for users who authenticate to the Cloud Authentication Service through RADIUS-enabled devices by updating your Cisco Adaptive Security Appliance (ASA) with...
  • Cloud Administration Update SMS and Voice Phone API

    The Cloud Administration Update SMS and Voice Phone API enables Help Desk administrators to update a user's SMS Tokencode or Voice Tokencode phone number when it has changed. The API also can add an SMS Tokencode...
  • Identity Router

      An identity router is a virtual appliance that enforces authentication and access for users of protected resources. An identity router consists of the following services.       ...
  • Cloud Administration Unlock User Tokencodes API

    The Cloud Administration Unlock User Tokencodes API enables Help Desk administrators to unlock a user's Authenticate Tokencode, SMS Tokencode, and Voice Tokencode. Note:  The client requests the Cloud Administra...
  • Cloud Administration Synchronize User API

    Use the Cloud Administration Synchronize User API to synchronize the details of a single user between an identity source and the Cloud Authentication Service. Authentication Clients calling this API to synchronize a...
  • Load Balancer Requirements

       In an SSO Agent deployment, you can configure a load balancer to direct network traffic evenly among multiple identity routers in a cluster, and to enable other high-availability features such as keychai...
  • Cloud Authentication Service User Requirements

       The Cloud Authentication Service can prompt users for authentication through RADIUS clients, a browser to access web applications, or the RSA SecurID Authenticate app. Your users must meet the following ...
  • Cloud Administration Mark User Deleted API

    The Cloud Administration Mark User Deleted API can do the following: Mark an inactive user as pending for future deletion. The marked user will be deleted from the Cloud Authentication Service when automatic bulk ...