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RSA Link Team
Click to view content14:10 EDT Update: The issue has been resolved and users are able to authenticate successfully once again. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experiencing a service interruption with its single sign-on (SSO) functionality.   Users that log in are generally able to complete the login…
in RSA Customer Support
RSA Link Team
All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Year 1* Extended Support Year 2** Upgrade Path RSA Web Threat Detection 6.5 Feb 2022 No No TBD RSA Web Threat Detection 6.4 May 2021 No No 6.5 RSA Web Threat Detection 6.3 Dec 2020 No No 6.5 RSA Web Threat Detection 6.2 Jul 2020 No No 6.3…
in RSA Customer Support
RSA Link Admin
Click to view content13:30 EDT Update: The issue has been resolved and users are once again able to access the myRSA portal. The myRSA portal is currently experiencing a service interruption relating to DNS issues.   Some users are reporting that they are getting the message “This site can’t be reached” when attempting to access the my.rsa.com or…
in RSA Customer Support
RSA Link Admin
Click to view contentUpdate - 22:53 EDT The DNS issues have been resolved and users are once again able to access RSA Link and other portals without errors. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experiencing a service interruption relating to DNS issues.   Some users are reporting that they are getting the…
in RSA Customer Support
RSA Link Admin
Click to view contentUpdate: The issue was fully resolved at approximately 3:30am EDT on March 13th. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experiencing a service interruption with its single sign-on (SSO) functionality.   Users that log in are generally able to complete the login process but are then routed…
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RSA Link Team
Date Range:  Sunday, March 3rd -- Saturday, March 9th   Article Title Author Last Published Date 000035984 - How do I remove a former employee from our company account in RSA Link? Jeff Shurtliff 08 Mar 2019
in RSA Customer Support
RSA Link Team
Click to view content14:40 EST Update: The issue is now fully resolved and all users can once again log in successfully. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experiencing a service interruption with its single sign-on (SSO) functionality.   Users that log in are generally able to complete the login process…
in RSA Customer Support
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