RSA Customer Support

Saroja Pinapati in RSA Customer Support8 hours ago (Show more)

RSA Charge 2019 - Presentation Slides

Hello! I attended RSA Charge 2019 and I'm looking for the presentation slides that were presented in the conference. Thanks, Saroja

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Max Kimball

(to Saroja Pinapati) 8 hours ago (Show more Show less)

They can be found here: RSA Charge 2019

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Jose Mendoza Zertuche

in RSA Customer Support1 week ago (Show more)

Why I'm unable to access to My Cases?

Hi all. When clicking on "My Cases" at the top of RSA Link page, I get this message: So... I can't start a support case for Link... do you have any idea about this? Jose

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Jeff Shurtliff

(to Jose Mendoza Zertuche) 1 week ago (Show more Show less)

Hi Jose, You are seeing that error because you do not have any active maintenance contracts associated with your account. (Refer to the article entitled 000035717 - A single sign-on error is displayed when accessing the Case Management portal on RSA Link for more details.) That being said, because you are an RSA employee you should engage…

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RSA Link Team

in RSA Customer Support2 years ago (Show more)

Recently Published Knowledge Base Articles for RSA Link

Date Range: Sunday, September 1st -- Saturday, September 7th Article Title Author Last Published Date 000037505 - Microarchitectural Data Sampling (MDS) Intel-SA-00233: Impact on RSA Products Najeeb Peracha 05 Sep 2019 000037902 - What should RSA and Dell Technologies employees do if RSA Link email notifications are getting quarantined? Jeff…

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