• Product Version Life Cycle for RSA SecurID Access

    RSA® Authentication Manager Hardware Appliances RSA® Authentication Manager Appliance 8.x RSA SecurID® Authentication Engine Software Development Kit (SDK) RSA SecurID&...
    RSA Link Team
    last modified by Georgina Riso
  • Warranty and Replacement Parts

    RSA provides industry-leading customer service and technical support for our complete line of Security technology products and solutions. See theRSA Warranty and Replacement Parts Maintenance Table for a list of ...
    RSA Link Team
    last modified by RSA Link Team
  • Product Version Life Cycle for RSA NetWitness Platform

    All EOPS dates will be reached at the end of the stated month. RSA NetWitness® Platform RSA NetWitness® Endpoint RSA NetWitness® Hardware RSA NetWitness® Platform...
    RSA Link Team
    last modified by Daryl Markey
  • Product Version Life Cycle for RSA Access Manager

    All EOPS dates will be reached at the end of the stated month. RSA® Access Manager Server RSA® Access Manager Agents RSA® Access Manager ServerProduct Version EOPS Date Extended Support Level...
    RSA Link Team
    last modified by Georgina Riso
  • Customer Guide to RSA Technical Support

    Best Practices for Opening a Support Case Information on End of Product Support (EOPS) RSA Holiday Schedule  Warranty and Replacement Parts  Service Level Objectives  Service Leve...
    RSA Link Team
    last modified by Robert Wells
  • Product Version Life Cycle

    Overview RSA products reach End of Primary Support (EOPS) a minimum of 36 months* following the date of the product's General Availability (GA), unless otherwise specified. Once a product reaches EOPS, RSA Technical S...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Web Threat Detection

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Level 1* Extended Support Level 2** Upgrade Path RSA Web Threat Detection 6.5.x Feb 2022 No No No RSA We...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Identity Governance & Lifecycle

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Level 1* Extended Support Level 2** Upgrade Path RSA Identity Governance & Lifecycle 7.2.x Feb ...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Federated Identity Manager

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Level 1* Extended Support Level 2** Upgrade Path RSA Federated Identity Manager 4.2 J...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA enVision

    All EOPS dates will be reached at the end of the stated month. Hardware Appliances RSA enVision® Core Platform Hardware AppliancesProduct Version EOPS Date Extended Support Level 1* Extended Support ...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Digital Certificate Solutions

    RSA Certificate Manager, RSA Registration Manager, RSA Validation Manager and all associated products have reached End Of Life.          All EOPS dates will be reached at the ...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Data Protection Manager

    NOTE: RSA Data Protection Manager has reached End Of Life.          All EOPS dates will be reached at the end of the stated month. Appliance Models RSA® Data ...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Data Loss Prevention Suite

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Level 1* Extended Support Level 2** Upgrade Path RSA DLP Appliance (Hardware) 2950 De...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA BSAFE

    All EOPS dates will be reached at the end of the stated month. All versions prior to those noted below have been discontinued, so the EOPS is not applicable. RSA BSAFE® Crypto-C ME (CCME) RSA BSAFE&...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for the RSA Archer Suite

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Level 1* Extended Support Level 2** Upgrade Path RSA Archer Suite 6.9 Aug 2023 No No TBD ...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Adaptive Directory

    Product Version EOPS Date Extended Support Level 1* Extended Support Level 2** Upgrade Path RSA® Adaptive Directory 7.1 Jun 2017 Yes No N/A RSA® Adaptive Directory 6.1 Apr 2016 Yes ...
    RSA Link Team
    last modified by Georgina Riso
  • Product Version Life Cycle for RSA Adaptive Authentication

    Product Version EOPS Date Extended Support Level 1*+ Extended Support  Level 2**+ Upgrade Path RSA Adaptive Authentication (On Premise) 14.0.2.1 Mar 2022 No No RSA Adaptive Authentication (On Premise)...
    RSA Link Team
    last modified by Georgina Riso
  • RSA Link Terms and Conditions

    RSA® Link Terms of Use   PLEASE READ THESE TERMS OF USE CAREFULLY:   These Terms of Use, the RSA Website Terms of Use, and the RSA Privacy Statement govern your use of the RSA Link website (the &ldquo...
    RSA Link Admin
    last modified by RSA Link Team
  • RSA Support Case Submission

    Best Practices: Submitting a Case Case Submission Options RSA Link Case Management Portal Online Web Forms Telephone Support Best Practices: Case Submission by Severity Level Defining Case S...
    Erica Chalfin
    last modified by Robert Wells
  • How to register for an RSA Link account

    In order to benefit the most from the RSA Link platform, it is necessary to register for an account.  This allows you to not only view community posts and other content, but gives you the ability to post comments...
    RSA Link Team
    last modified by Robert Wells