• RSA Link Scheduled Maintenance: May 31st

    21:19 EDT Update: The maintenance was performed successfully and all systems are online and functioning. RSA Link will be undergoing scheduled maintenance on Friday, May 31st from 8pm EDT until 10pm EDT, during ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Case Management Portal Unscheduled Maintenance: May 17th

    14:45 EDT Update: The issue requiring the unscheduled maintenance is now resolved and users can once again access the RSA Case Management portal.  Thank you for your patience. The RSA Case Management portal...
    RSA Link Admin
    last modified by RSA Link Admin
  • Product Version Life Cycle

    Overview RSA products reach End of Primary Support (EOPS) a minimum of 36 months* following the date of the product's General Availability (GA), unless otherwise specified. Once a product reaches EOPS, RSA Technical S...
    RSA Link Team
    last modified by Brian Dunphy
  • RSA Link Scheduled Maintenance: May 7th

    Update - 23:45 EDT The scheduled maintenance has been completed successfully. RSA Link will be undergoing scheduled maintenance on Tuesday, May 7th from 10pm EDT until 3am EDT, during which the Khoros JX (former...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Registration Portal Service Interruption: April 26th

    Update - 15:20 EDT The issue has been resolved and new users can register successfully. RSA is currently experiencing a service interruption with the RSA Registration Portal.   Users that attempt to register as ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Scheduled Maintenance: April 25th

      RSA will be performing scheduled maintenance on Thursday, April 25th from 8pm EDT until 11pm EDT.   During this maintenance window users may be unable to log in to RSA Link, myRSA and/or the RSA ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: April 24th

    SSO issue has now been resolved and is once again functioning normally. RSA Link is currently experiencing a service interruption with its single sign-on (SSO) functionality.   Users that log in are generally no...
    RSA Link Team
    last modified by RSA Link Team
  • Product Version Life Cycle for RSA Access Manager

    All EOPS dates will be reached at the end of the stated month. RSA® Access Manager Server RSA® Access Manager Agents RSA® Access Manager ServerProduct Version EOPS Date Extended Support Year ...
    RSA Link Team
    last modified by Robert Wells
  • RSA Link Service Interruption: April 17th

    19:05 EDT Update: The issue has been resolved and all functionality has returned.  RSA Link ais currently experiencing a service interruption relating to the Lithium JX (formerly Jive-x) platform on which i...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: April 13-14th

    02:30 EDT Update: The issue has been resolved and users are once again able to access RSA Link and the RSA.com website without any issues. RSA Link and RSA.com are currently experiencing a service interruption&...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Scheduled Maintenance: April 5th - 8th

      RSA will be performing scheduled maintenance on Friday, April 5th from 5pm EDT until 2am EDT on Monday, April 8th.   During this maintenance window users will be unable to register as c...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: March 16th

    14:10 EDT Update: The issue has been resolved and users are able to authenticate successfully once again. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experien...
    RSA Link Team
    last modified by RSA Link Admin
  • myRSA Service Interruption: March 14th

    13:30 EDT Update: The issue has been resolved and users are once again able to access the myRSA portal. The myRSA portal is currently experiencing a service interruption relating to DNS issues.   Some users are ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: March 13th

    Update - 22:53 EDT The DNS issues have been resolved and users are once again able to access RSA Link and other portals without errors. RSA Link and other RSA online portals such as myRSA and the Case Management...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: March 12th

    Update: The issue was fully resolved at approximately 3:30am EDT on March 13th. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experiencing a service interruptio...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: March 7th

    14:40 EST Update: The issue is now fully resolved and all users can once again log in successfully. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experiencing a...
    RSA Link Team
    last modified by RSA Link Admin
  • Frequently Asked Questions about myRSA

    General Questions What is myRSA? What happened to RSA Download Central? Where can I find the myRSA portal? Can I see a demonstration of the website? Accessing the Portal Who has the ability to ac...
    RSA Link Admin
    last modified by RSA Link Admin
  • myRSA: Launching February 13th to Improve your RSA Experience

      The myRSA portal—a new web platform for managing your RSA assets which replaces the RSA Download Central platform—will be launching on February 13th, 2019.   Please be aware that there may...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: February 5th

    Update (14:20 EST): The issue has been fully resolved and the registration portal is once again functioning as expected. The RSA Registration Portal (https://community.rsa.com/register), which is utilized by RSA Link...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Holiday Calendar

    2019North America Customer Support Centers New Year's Day Tuesday, January 1 Memorial Day Monday, May 27 Independence Day Thursday, July 4 Labor Day Monday, September 2 Thanksgiving Day Thursday, November 28 Day after...
    RSA Link Team
    last modified by RSA Link Team