• Product Version Life Cycle for RSA Web Threat Detection

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Year 1* Extended Support Year 2** Upgrade Path RSA Web Threat Detection 6.5.x Feb 2022 No No No RSA Web ...
    RSA Link Team
    last modified by Robert Wells
  • Product Version Life Cycle for RSA BSAFE

    All EOPS dates will be reached at the end of the stated month. All versions prior to those noted below have been discontinued, so the EOPS is not applicable. RSA BSAFE® Crypto-C ME (CCME) RSA BSAFE&...
    RSA Link Team
    last modified by RSA Product Team
  • Recently Published Knowledge Base Articles for RSA Link

    Date Range: Sunday, November 10th -- Saturday, November 16th   Article Title Author Last Published Date 000038121 - TSX Asynchronous Abort (TAA) CVE-2019-11135: Impact on RSA Products Najeeb P...
    RSA Link Team
    last modified by RSA Link Team
  • Product Version Life Cycle for the RSA Archer Suite

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Year 1* Extended Support Year 2** Upgrade Path RSA Archer Suite 6.7 Oct 2022 No No TBD RSA ...
    RSA Link Team
    last modified by Robert Wells
  • Known Content Formatting Issue on RSA Link: October 31st

      8 Nov 16:39 EST Update: The issue has been fully tested and seems to be resolved for all but a handful of edge cases, which are being investigated separately. 1 Nov 15:00 EDT Update: A fix is being deployed ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA® Personalized Support Services: Designated Support Engineer Data Sheet

    Last Modified:  January, 2018
    RSA Link Team
    last modified by RSA Link Team
  • RSA® Personalized Support Services: Service Account Manager Data Sheet

    Last Modified: January, 2018
    RSA Link Team
    last modified by RSA Link Team
  • RSA Link, myRSA & Case Management Service Interruption: October 13th

      The issue was resolved at 14:10 EDT on October 13th.  RSA Link, myRSA and the RSA Case Management portal are currently experiencing a service interruption with its single sign-on (SSO) functionality. &#...
    RSA Link Admin
    last modified by RSA Link Admin
  • Product Version Life Cycle for RSA Digital Certificate Solutions

    RSA Certificate Manager, RSA Registration Manager, RSA Validation Manager and all associated products have reached End Of Life. All EOPS dates will be reached at the end of the stated month. RSA® Certificate...
    RSA Link Team
    last modified by RSA Product Team
  • Product Version Life Cycle for RSA Data Protection Manager

    NOTE: RSA Data Protection Manager has reached End Of Life. All EOPS dates will be reached at the end of the stated month. Appliance Models RSA® Data Protection Manager Appliance RSA® Data P...
    RSA Link Team
    last modified by RSA Product Team
  • How to subscribe to content on RSA Link

    In order to stay up-to-date with what is new on RSA Link, users have the ability to subscribe to--or "follow"--product pages, documents, discussions, users, or any other type of content.  This will allow them to ...
    RSA Link Team
    last modified by RSA Link Team
  • RSA Link Overview & Registration Handout

    A two-sided, one page handout that provides an overview of all of the features offered within RSA Link and provides step-by-step instructions on registering for an account.  For additional information, refer to t...
    RSA Link Team
    last modified by RSA Link Team
  • How to find the serial number or license key for your RSA product

    In order to register as an RSA customer or partner on RSA Link to gain access to the RSA Case Management portal and to restricted product content, you must provide either a Site ID, Serial Number, Contract Number, or ...
    RSA Link Team
    last modified by RSA Link Admin
  • RSA Link Scheduled Maintenance: May 31st

    21:19 EDT Update: The maintenance was performed successfully and all systems are online and functioning. RSA Link will be undergoing scheduled maintenance on Friday, May 31st from 8pm EDT until 10pm EDT, during ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Case Management Portal Unscheduled Maintenance: May 17th

    14:45 EDT Update: The issue requiring the unscheduled maintenance is now resolved and users can once again access the RSA Case Management portal.  Thank you for your patience. The RSA Case Management portal...
    RSA Link Admin
    last modified by RSA Link Admin
  • Product Version Life Cycle

    Overview RSA products reach End of Primary Support (EOPS) a minimum of 36 months* following the date of the product's General Availability (GA), unless otherwise specified. Once a product reaches EOPS, RSA Technical S...
    RSA Link Team
    last modified by Brian Dunphy
  • RSA Link Scheduled Maintenance: May 7th

    Update - 23:45 EDT The scheduled maintenance has been completed successfully. RSA Link will be undergoing scheduled maintenance on Tuesday, May 7th from 10pm EDT until 3am EDT, during which the Khoros JX (former...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Registration Portal Service Interruption: April 26th

    Update - 15:20 EDT The issue has been resolved and new users can register successfully. RSA is currently experiencing a service interruption with the RSA Registration Portal.   Users that attempt to register as ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Scheduled Maintenance: April 25th

      RSA will be performing scheduled maintenance on Thursday, April 25th from 8pm EDT until 11pm EDT.   During this maintenance window users may be unable to log in to RSA Link, myRSA and/or the RSA ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: April 24th

    SSO issue has now been resolved and is once again functioning normally. RSA Link is currently experiencing a service interruption with its single sign-on (SSO) functionality.   Users that log in are generally no...
    RSA Link Team
    last modified by RSA Link Team