• Product Version Life Cycle for the RSA Archer Suite

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Year 1* Extended Support Year 2** Upgrade Path RSA Archer Suite 6.6 Apr 2022 No No TBD ...
    RSA Link Team
    last modified by Robert Wells
  • Product Version Life Cycle for RSA SecurID Access

    RSA SecurID® Authentication Agents and Clients RSA® Authentication Agent for Microsoft Windows RSA® Authentication Agent for Web for IIS and Apache RSA® Pluggable Authentication...
    RSA Link Team
    last modified by Robert Wells
  • RSA Case Management Portal Unscheduled Maintenance: May 17th

    14:45 EDT Update: The issue requiring the unscheduled maintenance is now resolved and users can once again access the RSA Case Management portal.  Thank you for your patience. The RSA Case Management portal...
    RSA Link Admin
    last modified by RSA Link Admin
  • Product Version Life Cycle

    Overview RSA products reach End of Primary Support (EOPS) a minimum of 36 months* following the date of the product's General Availability (GA), unless otherwise specified. Once a product reaches EOPS, RSA Technical S...
    RSA Link Team
    last modified by Brian Dunphy
  • Product Version Life Cycle for RSA NetWitness Platform

    All EOPS dates will be reached at the end of the stated month. RSA NetWitness® Platform RSA NetWitness® Endpoint Appliance Hardware Platforms RSA NetWitness® Storage RS...
    RSA Link Team
    last modified by Brian Dunphy
  • RSA Link Scheduled Maintenance: May 7th

    Update - 23:45 EDT The scheduled maintenance has been completed successfully. RSA Link will be undergoing scheduled maintenance on Tuesday, May 7th from 10pm EDT until 3am EDT, during which the Khoros JX (former...
    RSA Link Admin
    last modified by RSA Link Admin
  • Recently Published Knowledge Base Articles for RSA Link

    Date Range:  Sunday, April 28th -- Sunday, May 5th   Article Title Author Last Published Date 000035412 - How to download the RSA Archer Platform full installer on RSA Link Jeff Shurtliff 01 May 2019
    RSA Link Team
    last modified by RSA Link Team
  • RSA Registration Portal Service Interruption: April 26th

    Update - 15:20 EDT The issue has been resolved and new users can register successfully. RSA is currently experiencing a service interruption with the RSA Registration Portal.   Users that attempt to register as ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Scheduled Maintenance: April 25th

      RSA will be performing scheduled maintenance on Thursday, April 25th from 8pm EDT until 11pm EDT.   During this maintenance window users may be unable to log in to RSA Link, myRSA and/or the RSA ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: April 24th

    SSO issue has now been resolved and is once again functioning normally. RSA Link is currently experiencing a service interruption with its single sign-on (SSO) functionality.   Users that log in are generally no...
    RSA Link Team
    last modified by RSA Link Team
  • Frequently Asked Questions about RSA Link

    General Questions What is RSA Link? What happened to RSA SecurCare Online? Who has access to RSA Link? Access and Registration How do I register for an RSA Link account? Can I register with any e...
    RSA Link Team
    last modified by RSA Link Admin
  • Product Version Life Cycle for RSA Access Manager

    All EOPS dates will be reached at the end of the stated month. RSA® Access Manager Server RSA® Access Manager Agents RSA® Access Manager ServerProduct Version EOPS Date Extended Support Year ...
    RSA Link Team
    last modified by Robert Wells
  • RSA Link Service Interruption: April 17th

    19:05 EDT Update: The issue has been resolved and all functionality has returned.  RSA Link ais currently experiencing a service interruption relating to the Lithium JX (formerly Jive-x) platform on which i...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: April 13-14th

    02:30 EDT Update: The issue has been resolved and users are once again able to access RSA Link and the RSA.com website without any issues. RSA Link and RSA.com are currently experiencing a service interruption&...
    RSA Link Admin
    last modified by RSA Link Admin
  • Product Version Life Cycle for RSA Data Protection Manager

    All EOPS dates will be reached at the end of the stated month. Appliance Hardware Models RSA® Data Protection Manager Appliance RSA® Data Protection Manager Virtual Appliance RSA® Da...
    RSA Link Team
    last modified by RSA Product Team
  • RSA Link Scheduled Maintenance: April 5th - 8th

      RSA will be performing scheduled maintenance on Friday, April 5th from 5pm EDT until 2am EDT on Monday, April 8th.   During this maintenance window users will be unable to register as c...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: March 16th

    14:10 EDT Update: The issue has been resolved and users are able to authenticate successfully once again. RSA Link and other RSA online portals such as myRSA and the Case Management portal are currently experien...
    RSA Link Team
    last modified by RSA Link Admin
  • Product Version Life Cycle for RSA Web Threat Detection

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Year 1* Extended Support Year 2** Upgrade Path RSA Web Threat Detection 6.5 Feb 2022 No No TBD RSA Web T...
    RSA Link Team
    last modified by Robert Wells
  • myRSA Service Interruption: March 14th

    13:30 EDT Update: The issue has been resolved and users are once again able to access the myRSA portal. The myRSA portal is currently experiencing a service interruption relating to DNS issues.   Some users are ...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Link Service Interruption: March 13th

    Update - 22:53 EDT The DNS issues have been resolved and users are once again able to access RSA Link and other portals without errors. RSA Link and other RSA online portals such as myRSA and the Case Management...
    RSA Link Admin
    last modified by RSA Link Admin