• Unauthorized screen to access materials

    I am a registered user of RSA Link, but after the sign-in / authentication completes, I get "Unauthorized" screen to access the documentations. How do i resolve this? I opened a support ticket a few days ago, but, i d...
    Leonardo da Silva
    last modified by Leonardo da Silva
  • Unauthorized screen after log-in

    I am a registered user of RSA Link, but after the sign-in / authentication completes, I get "Unauthorized" screen.  How do I resolve this?
    Jayne Riske
    last modified by Jayne Riske
  • Product Version Life Cycle for RSA NetWitness Platform

    All EOPS dates will be reached at the end of the stated month. RSA NetWitness® Platform RSA NetWitness® Endpoint Appliance Hardware Platforms RSA NetWitness® Storage RS...
    RSA Link Team
    last modified by Brian Dunphy
  • Recently Published Knowledge Base Articles for RSA Link

    Date Range:  Sunday, June 2nd-- Sunday, June 9th   Article Title Author Last Published Date 000037505 - Microarchitectural Data Sampling (MDS) Intel-SA-00233: Impact on RSA Products Najeeb Peracha ...
    RSA Link Team
    last modified by RSA Link Team
  • Welcome to RSA Link

    OVERVIEWAt RSA, our aim is to ensure that the products we provide work toward our customers' individual and enterprise security goals. This can only be made possible by streamlining support and educating our users on ...
    RSA Link Team
    last modified by RSA Link Team
  • How to find the serial number or license key for your RSA product

    In order to register as an RSA customer or partner on RSA Link to gain access to the RSA Case Management portal and to restricted product content, you must provide either a Site ID, Serial Number, Contract Number, or ...
    RSA Link Team
    last modified by RSA Link Admin
  • Member of a team

    Hi, my username is leca06@handelsbanken.se and I should be an member of SVENSKA HANDELSBANKEN AB TOR, which I am not. The Access right should be Administrator.   How can I make shure to be added to that team wit...
    Lena Nilsson
    last modified by Lena Nilsson
  • Frequently Asked Questions about RSA Link

    General Questions What is RSA Link? What happened to RSA SecurCare Online? Who has access to RSA Link? Access and Registration How do I register for an RSA Link account? Can I register with any e...
    RSA Link Team
    last modified by RSA Link Team
  • RSA Link Scheduled Maintenance: May 31st

    21:19 EDT Update: The maintenance was performed successfully and all systems are online and functioning. RSA Link will be undergoing scheduled maintenance on Friday, May 31st from 8pm EDT until 10pm EDT, during ...
    RSA Link Admin
    last modified by RSA Link Admin
  • Introduction to myRSA

    Open video

    RSA Link Admin
    last modified by RSA Link Admin
  • Product Version Life Cycle for RSA SecurID Access

    RSA SecurID® Authentication Agents and Clients RSA® MFA Agent for Microsoft Windows RSA® Authentication Agent for Microsoft Windows RSA® Authentication Agent for Web f...
    RSA Link Team
    last modified by Robert Wells
  • Product Version Life Cycle for RSA Data Protection Manager

    All EOPS dates will be reached at the end of the stated month. Appliance Models RSA® Data Protection Manager Appliance RSA® Data Protection Manager Virtual Appliance RSA® Data Protec...
    RSA Link Team
    last modified by RSA Product Team
  • how to i extract text out of a closed case?

    Help, I need to copy the weblogic errors that i pasted into a case, that, I can't see now.
    Theodore Van Iderstine
    last modified by Theodore Van Iderstine
  • Link access to API resource

    Hi, I am not able to access below link for more info the API features: https://community.rsa.com/docs/DOC-93417
    Khian Ang Lim
    last modified by Khian Ang Lim
  • Product Version Life Cycle for the RSA Archer Suite

    All EOPS dates will be reached at the end of the stated month.   Product Version EOPS Date Extended Support Year 1* Extended Support Year 2** Upgrade Path RSA Archer Suite 6.6 Apr 2022 No No TBD ...
    RSA Link Team
    last modified by Robert Wells
  • RSA Case Management Portal Unscheduled Maintenance: May 17th

    14:45 EDT Update: The issue requiring the unscheduled maintenance is now resolved and users can once again access the RSA Case Management portal.  Thank you for your patience. The RSA Case Management portal...
    RSA Link Admin
    last modified by RSA Link Admin
  • Product Version Life Cycle

    Overview RSA products reach End of Primary Support (EOPS) a minimum of 36 months* following the date of the product's General Availability (GA), unless otherwise specified. Once a product reaches EOPS, RSA Technical S...
    RSA Link Team
    last modified by Brian Dunphy
  • RSA Link Authorization Issue

    Just registered with RSA Link and am trying to access this URL:  https://community.rsa.com/docs/DOC-65719 Receive error 'Not authorized'.  How can I access this page?
    Ken House
    last modified by Ken House
  • RSA Link Scheduled Maintenance: May 7th

    Update - 23:45 EDT The scheduled maintenance has been completed successfully. RSA Link will be undergoing scheduled maintenance on Tuesday, May 7th from 10pm EDT until 3am EDT, during which the Khoros JX (former...
    RSA Link Admin
    last modified by RSA Link Admin
  • RSA Registration Portal Service Interruption: April 26th

    Update - 15:20 EDT The issue has been resolved and new users can register successfully. RSA is currently experiencing a service interruption with the RSA Registration Portal.   Users that attempt to register as ...
    RSA Link Admin
    last modified by RSA Link Admin