|Applies To||RSA Product Set: Adaptive Authentication (Hosted)|
RSA Product/Service Type: Adaptive Authentication (Hosted)
RSA Version/Condition: 11
|Issue||Is it possible to change the message sent along with the code for an OOB authentication method sent to an end user via a load sheet or request to the RSA operations team?|
|Resolution||No, this it not possible. It is possible to change the FI name but not the actual message that is sent to the end user. A message may look something like:|
"This is a verification alert you have requested: 1234
Reply HELP of call 11234567890 for help
Reply STOP to cancel
MSG&DATA rates may apply"
The message will be slightly different depending on the vendor.