|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.1, 7.0.2
|Issue||Not able to extract the accounts data from UI using either of these options:|
In Google Chrome, you will see a Failed Network error., as shown below. In IE and Firefox, the report download just fails.
|Cause||The root cause is not yet known but it is suspected the error is due to the failure of the data export volume.|
|Workaround||As a workaround, set the page size to 150 by adding the parameter ExportPageReadSize to the Custom section of the Settings tab under Admin/System menu and try exporting the data.|