Article Content
Article Number | 000036983 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0.1, 7.0.2 |
Issue | Not able to extract the accounts data from UI using either of these options:
In Google Chrome, you will see a Failed Network error., as shown below. In IE and Firefox, the report download just fails.
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Cause | The root cause is not yet known but it is suspected the error is due to the failure of the data export volume. |
Workaround | As a workaround, set the page size to 150 by adding the parameter ExportPageReadSize to the Custom section of the Settings tab under Admin/System menu and try exporting the data. |