000037000 - Unable to search or sort for reviewer when using Review Results -> Escalations tab in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Dec 28, 2018
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Article Number000037000
Applies ToRSA Product Set: Identity Governance and Lifecycle
RSA Version/Condition: 7+
 
IssueUnable to search or sort for reviewer values when using Review Results -> Escalations tab

The following screens demonstrate the issue.

These show the data that exists:
User-added image

And these shows the searches tried and not returning any results incorrectly.

User-added image

User-added image

User-added image

User-added image



 
Cause"INITIATOR_ID" column value in “wp_proci” table was incorrectly mapped for Review Escalations
ResolutionUpgrade to 7.0.2 P12 or 7.1.0 P05 or later.

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