000037058 - RSA Identity Governance & Lifecycle logs display incorrect times

Document created by RSA Customer Support Employee on Jan 1, 2019
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Article Number000037058
Applies ToRSA Product Set: Identity Governance & Lifecycle

RSA Version/Condition: 7.0.2, 7.1.0
Issue
  1. The interactive display of the RSA Identity Governance & Lifecycle logs under the Logs tab on the Admin System menu shows a timestamp value that is ahead by 10-15 minutes.

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The log events in /home/oracle/wildfly-10.1.0.Final/standalone/log/aveksaServer.log show the correct time.
 

12/27/2018 15:33:28.549 INFO  (default task-16) [com.aveksa.gui.core.LoginLogout] User logged in: AveksaAdmin::SessionCount=1::UserCount=1


  1. The display of the RSA Identity Governance & Lifecycle Email events under the Log tab on the Admin Email menu shows a Sent/Received Time value that is ahead by 10-15 minutes.

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Cause

This issue is due to a problem with the date conversion libraries in the ojdbc8 driver that converts Oracle database times to Java times.
 



This is a known issue in the following versions.
 



  • RSA Identity Governance &Lifecycle 7.0.2
  • RSA Identity Governance & Lifecycle 7.1.0
ResolutionThis issue is resolved in the following versions which use the ojdbc8 driver:
  • RSA Identity Governance & Lifecycle 7.1.1
Workaround

There are no known workarounds for this issue.  Due to the driver dependency this issue is only resolved by upgrading to the versions listed. 
 



The time in the /home/oracle/wildfly-10.1.0.Final/standalone/log/aveksaServer.log and the time in the database tables are correct.

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