000037082 - Entitlement View does not scope correctly when triggered via request buttons in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Jan 15, 2019
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Article Number000037082
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0

Whenever an Entitlement View is used to request access for a user (that is triggered via a request button) the setting Initial set of entitlements to show: Matching (roles that user matches the role membership rule) from the entitlement view is ignored. While if the default request button is used the entitlement setting is not ignored and the shown entitlements are scoped correctly.

How it looks via the Entitlement View Preview option

User-added image

How it looks via the Add Entitlement option

User-added image

How it looks using the “Add using request sources” button

User-added image

It ignores the filter of showing only the roles the user matches the membership rule but instead shows all the roles.

CauseThis is a defect fixed in 7.0.2 P11, 7.1.0 P05.
ResolutionUpgrade to 7.0.2 P11 or  7.1.0 P05 to resolve the issue.