Upgrading offline access from a previous version of 6.5 to 6.5 or later requires the below installation steps:
- Before upgrading the primary Archer Platform, be sure to run an Offline Sync from Offline Access to update the unsynchronized data from Offline Access to the Archer Platform.
- Open the Windows Control Panel in your offline access VM or laptop (running Windows 10).
- Go to Programs and Features > Uninstall a Program.
- Locate the Offline Access program.
- Right-click, and then select Uninstall Offline Access.
Uninstall Offline Access also uninstalls the following programs: - IIS 8.0 Express - Microsoft SQL Server 2012 Express LocalDB - Microsoft Sync Framework 2.1 Database Providers - Microsoft Sync Framework 2.1 Core Components - IIS Express Application Compatibility Database x86 - IIS Express Application Compatibility Database x64
- Open the Registry Editor on the same Offline Access machine by entering regedit at the command prompt.
- Locate the key to delete. Go to:
Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Microsoft SQL Server\UserInstances\{A673408F-0241-4C84-9C59-47282AAF960E}
The registry key depends on unique IDs and usernames but it will look similar to the following: {A673408F-0241-4C84-9C59-47282AAF960E}
The Key that needs to be removed has a DataDirectory value similar to the following: C:\Users\UsernameGoesHere\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\OfflineArcher
- Delete the key that was located in the step above.
- Close the registry editor.
- Run the installer for Offline Access 6.5 or 6.5.x.
- Wait for the installer to finish.
- After installation is complete, you can run an Offline Sync.
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