Monitor Uptime Status for the Cloud Authentication Service

Document created by RSA Information Design and Development Employee on Feb 15, 2019Last modified by RSA Information Design and Development Employee on Oct 20, 2020
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You can monitor the current and historical uptime of the Cloud Authentication Service and the Cloud Administration Console on the service status page at http://status.securid.com. This page allows you to:

  • Check current service availability for all services in all regions

  • View in-progress incidents and associated notifications

  • View recent incident or maintenance notifications

Note:  All statuses for the Authentication Service include My Page.

Availability Checks

The service status page displays the results of availability and degradation checks for all service components, refreshed every minute.

Subscribe to Notifications

To be notified of any changes to the status of the Cloud Authentication Service or Cloud Administration Console, click Subscribe to Updates and choose how you want to be notified (email, text, Slack, Atom Feed or RSS feed).

  • View recent uptime percentage

  • View historical uptime percentage

  • Note that all statistics for the Authentication Service include My Page.

sla.securid.com

You can view historical uptime for your services at sla.securid.com.

Seven-Day Historical Uptime

To view the seven-day historical uptime for your services, click the name of the service to view availability for the previous 24 hour period, or select a specific month from the History drop-down menu. The following example shows the historical uptime for the past seven days.

 

The following example shows the historical uptime during the month of January.

 

Questions or Concerns

If you have any questions concerning RSA SecurID Access availability, or think you may be experiencing an outage, contact RSA Customer Support to log an incident.

 

 

 

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