You can monitor the current and historical uptime of the Cloud Authentication Service and the Cloud Administration Console on the service status page at http://status.securid.com. This page allows you to:
Check current service availability for all services in all regions
View in-progress incidents and associated notifications
View recent incident or maintenance notifications
Note: All statuses for the Authentication Service include My Page.
The service status page displays the results of availability and degradation checks for all service components, refreshed every minute.
Subscribe to Notifications
To be notified of any changes to the status of the Cloud Authentication Service or Cloud Administration Console, click Subscribe to Updates and choose how you want to be notified (email, text, Slack, Atom Feed or RSS feed).
View recent uptime percentage
View historical uptime percentage
Note that all statistics for the Authentication Service include My Page.
You can view historical uptime for your services at sla.securid.com.
Seven-Day Historical Uptime
To view the seven-day historical uptime for your services, click the name of the service to view availability for the previous 24 hour period, or select a specific month from the History drop-down menu. The following example shows the historical uptime for the past seven days.
The following example shows the historical uptime during the month of January.
Questions or Concerns
If you have any questions concerning RSA SecurID Access availability, or think you may be experiencing an outage, contact RSA Customer Support to log an incident.