You can monitor the current and historical uptime of the Cloud Authentication Service and the Cloud Administration Console on the service status page at http://status.securid.com. This page allows you to:
- Check current service availability
- View recent uptime percentage
- View historical uptime percentage
The page displays a list of services. The embedded URL identifies which services belong to your company.
Note: All statistics for the Authentication Service include My Page.
The service status page displays the results of availability and degradation checks on all service components, refreshed every minute. You can also view current availability and seven-day historical uptime for your services.
Current availability is listed directly to the left of the service name, as shown in the following example:
Seven-Day Historical Uptime
You can also view the seven-day historical uptime for your services. Click the name of the service to view availability for the previous 24 hour period, or select a specific month from the History drop-down menu. The following example shows the historical uptime for the past seven days.
The following example shows the historical uptime during the month of January.
Questions or Concerns
If you have any questions concerning RSA SecurID Access availability, or think you may be experiencing an outage, contact RSA Customer Support to log an incident.
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Table of Contents > Troubleshooting > Monitor Uptime Status for the Cloud Authentication Service