- Login to the machine where the RSA Authentication Agent for Windows is installed, with an administrator user who has read/write/execute permissions to the local group policy editor.
- In the Run box, type gpedit.msc and press Enter to access the local group policy editor.
- In the Local Group Policy Editor, navigate to Computer Configuration\Administrative Templates\Classic Administrative Templates\RSA Desktop\Local Authentication Settings\.
- Select the policy named Enable the Logon with credentials with remote applications.
- At the Accept remote credentials option, select All remote applications, as shown below:
- Click Apply and OK.
- Close the Local Group Policy Editor.
- From Start > Run, type cmd and press Enter.
- In the command prompt, type the command gpupdate /force then press Enter:
C:\Users\administrator> gpupdate /force
Computer Policy update has completed successfully.
User Policy update has completed successfully.
- Log off from the desktop and try to login again
- This allows the authentication agent to use the credentials received from remote applications. Now the user should be able to login without an authentication prompt for unchallenged users.