000037201 - Path to upgrade RSA Authentication Manager 8.x

Document created by RSA Customer Support Employee on Feb 20, 2019Last modified by RSA Customer Support Employee on Feb 25, 2019
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Article Number000037201
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
IssueWhen upgrading to RSA Authentication Manager 8.x, or from a lower version of 8.x to a more recent version, there is an order for installing versions, service packs and patches.  This article explains the upgrade order.
ResolutionThe upgrade order for RSA Authentication Manager is as follows:
  • Authentication Manager 8.0
  • Authentication Manager 8.1
  • Authentication Manager 8.1 SP1
  • Authentication Manager 8.2
  • Authentication Manager 8.2 SP1
  • Authentication Manager 8.3
  • Authentication Manager 8.4
If, for example, you are currently running 8.2 SP1 and want to upgrade to 8.4, you must first upgrade to 8.3.  Once you are on 8.3, you can then proceed to install 8.4. 

When upgrading from one minor version to another (8.3 to 8.4, for example), you do not need to install any released patches or hot fixes, for that version unless expressly mentioned in the release notes.

As of this writing (20 February 2019) patches have not yet been released for 8.4.  Once they are released, please be sure to install them on your primary first then on all replicas.

For steps to download the software, please review 000034558 - How to download RSA Authentication Manager 8.x full kits and service packs from RSA Link.


Patches were released for previous versions for Authentication Manager.  If you are on an upgrade path to 8.4, you do not need to install these patches to upgrade successfully.


All currently supported RSA SecurID Authentication Agents and Clients are supported with Authentication Manager 8.x.  See the Product Version Life Cycle for RSA SecurID Access page for more information.