000037227 - Why am I seeing an error when accessing myRSA stating that it is configured to block access from my country?

Document created by RSA Customer Support Employee on Mar 2, 2019
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Article Number000037227
Applies ToRSA Product Set: All RSA Products
Platform: myRSA

When I attempt to access the myRSA portal I am redirected to an error page that displays a message similar to the example below.

   The request could not be satisfied.
The Amazon CloudFront distribution is configured to block access from your country.
Generated by cloudfront (CloudFront) Request ID: B8GMkhxAV00MvNzosAfCoIpVL6Wl1yCwivg4ipmHZibpxg-x7pBJxw==
CauseDue to international embargo laws, RSA is prohibited from providing software downloads to the following countries:
  • Cuba
  • Iran
  • North Korea
  • Sudan
  • Syria
ResolutionIf you are not located in one of the countries listed above and are seeing the error message, please contact RSA Customer Support for assistance.