000037217 - Licensing for Oracle  Automatic Workload Repository (AWR).with RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Mar 19, 2019
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Article Number000037217
Applies ToRSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.x

RSA Identity Governance & Lifecycle Support will often request an AWR report from customers to assist with troubleshooting the issue.

Customers, in return, will be asked by their DBAs if we are licensed to run AWR reports, as these are subject to licensing by Oracle.
The right to use AWR is part of the Diagnostic Pack.

RSA-supplied databases for RSA Identity Governance & Lifecycle on Hardware or Software Appliances do have the necessary licensing to use the Diagnostic Pack.

This can be demonstrated by running the following SQL statement:

oracle@acm-710:~> sqlplus / as sysdba

SQL*Plus: Release Production on Tue Feb 26 14:02:44 2019

Copyright (c) 1982, 2014, Oracle.  All rights reserved.

Connected to:
Oracle Database 12c Enterprise Edition Release - 64bit Production
With the Partitioning, OLAP, Advanced Analytics and Real Application Testing options


NAME                                   TYPE                       VALUE
------------------------------------   -------------              -------------------

control_management_pack_access          string                     DIAGNOSTIC
ResolutionSeeing the value of DIAGNOSTIC in the above SQL query indicates that we do indeed have the required license to run AWR reports.

You can use the same SQL query to check on customer-supplied databases if the customer has the required license for the Diagnostic Pack to provide us with AWR reports.