000037217 - Licensing for Oracle Automatic Workload Repository (AWR) with RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Mar 19, 2019Last modified by RSA Customer Support Employee on Nov 18, 2020
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000037217
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.x
 
Issue

RSA Identity Governance & Lifecycle Support will often request an AWR report from customers to assist with troubleshooting product issues.

Customers, in return, will be asked by their DBAs if we are licensed to run AWR reports, as these are subject to licensing by Oracle. The right to use AWR is part of the Oracle Diagnostics Pack.

RSA-supplied databases for RSA Identity Governance & Lifecycle on Hardware Appliance or Software Bundle do have the necessary licensing to use the Oracle Diagnostics Pack and accordingly the required feature is enabled in the database.

This can be demonstrated by running the following SQL statement:




oracle@acm-710:~> sqlplus / as sysdba

SQL*Plus: Release 12.1.0.2.0 Production on Tue Feb 26 14:02:44 2019

Copyright (c) 1982, 2014, Oracle.  All rights reserved.


Connected to:
Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit Production
With the Partitioning, OLAP, Advanced Analytics and Real Application Testing options

SQL> show parameter CONTROL_MANAGEMENT_PACK_ACCESS;

NAME                                   TYPE                       VALUE
------------------------------------   -------------              -------------------

control_management_pack_access          string                     DIAGNOSTIC
SQL>
ResolutionSeeing the value of DIAGNOSTIC in the above SQL query indicates that the Oracle Diagnostics Pack is enabled (subject to having the required Oracle license) to run AWR reports.

You can use the same SQL query to check on customer-supplied databases if the customer has enabled the required feature (subject to having the license for Oracle Diagnostics Pack) to provide us with AWR reports.

Attachments

    Outcomes