000037226 - Is riskScore = 0 a valid risk score in RSA Adaptive Authentication (OnPrem) 7.x?

Document created by RSA Customer Support Employee on Apr 9, 2019
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Article Number000037226
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.x
IssueAn Adaptive Authentication (On-Premise) customer was seeing a risk score of 0 in the Case Management,
and wondering if 0 was a valid risk score.
ResolutionThis is from the Product Overview in our documentation: 

RSA® Risk Engine. 
Self-learning engine that evaluates each online activity in real time, tracking over 100 indicators to help detect fraudulent activity or intrusion. The Risk Engine generates a risk score between 0 and 1000 
for each activity. The higher the risk score or level, the greater the likelihood that an activity is fraudulent. 

So, yes, risk score of 0 is a valid value.