Article Content
Article Number | 000037311 |
Applies To | RSA Product Set: SecurID Access Cloud Authentication Service |
Issue |
Note: An IDR to Authentication Manager test may also fail under these conditions. |
Cause | The Identity Router is configured to utilize multiple DNS nameservers and at least one nameserver cannot resolve a required hostname (for example, Authentication Manager). |
Resolution | Either remove any DNS namerserver(s) that cannot resolve required hostnames OR ensure that required hostnames are added to all configured DNS nameservers. |