EP Agent Install: Recommendations for Installing Agents in Virtual Desktop Infrastructure (VDI) Environment

Document created by RSA Information Design and Development on Apr 11, 2019
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Agent ID is generated based on various parameters, such as security identifier (SID) and SMBIOS Universal Unique Identifier (UUID). A SMBIOS UUID is a 128-bit number used to uniquely identify a host.

When you clone a VDI image, make sure that the SMBIOS UUID changes on the following VDIs to avoid duplication of agent IDs:

To get the SMBIOS UUID on a virtual host, execute the following command:

wmic csproduct get UUID

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