000037336 - Unable to bind an Access Fulfillment Express (AFX) connector for a directory or an application in RSA Identity Governance & Lifecycle 7.x

Document created by RSA Customer Support Employee on Apr 15, 2019
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Article Number000037336
Applies ToRSA Product Set:  Identity Governance & Lifecycle
RSA Version/Condition: 7.x
IssueYou have created an AFX connector.  When you click on a tab AFX Connector Binding in a directory or an application and click Edit Connector Binding, you observe that the drop down for Connector is empty.  

For example, you have created a connector named Active Directory Connector and you are trying to bind it to a directory named Active Directory as follows and you notice that drop-down for Connector is empty: 
User-added image
ResolutionThe reason that the dropdown for Connector will not show any AFX connectors is because the connector that you have created is in Test mode. 

This will also happen when you have multiple connectors created and all are in Test state. 

For example, the Active Directory Connector that you have created is in a Test state as shown below:

User-added image

To resolve this issue, change the state of the connector to Active by selecting it from the dropdown options:
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If you have more than one AFX  connector created, with some in the Test state and the remainder in an Active state, then only those that are in an Active state will be shown in the dropdown.

The connector that you are trying to bind must be in Active state to be displayed in a dropdown for selection.