000037290 - Rules are not triggered after unification run in RSA Identity Governance & Lifecycle

• The identity collector completes without any errors

• 
  

  The aveksaServer.log has NullPointerException errors

  
  

ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.model.datatransfer.RuleDataTransfer] While populating change request action, failed to get app role ANS
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.model.datatransfer.RuleDataTransfer] While populating change request action, failed to get app role necson
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Thread[PostCollectionRuleExecutor1,5,PostCollectionRuleExecutor]
java.lang.NullPointerException

• With DEBUG mode enabled for module com.aveksa.server.rule,  the following error is seen in the aveksaServer.log when unification runs

ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Thread[PostCollectionRuleExecutor1,5,PostCollectionRuleExecutor]
java.lang.NullPointerException
 at java.io.StringReader.<init>(StringReader.java:50)
 at org.apache.xmlbeans.impl.store.Locale.parse(Locale.java:702)
 at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:690)
 at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:677)
 at org.apache.xmlbeans.impl.schema.SchemaTypeLoaderBase.parse(SchemaTypeLoaderBase.java:208)
 at org.apache.xmlbeans.XmlObject$Factory.parse(XmlObject.java:580)
 at com.aveksa.server.core.rule.Rule.getRuleVO(Rule.java:243)
 at com.aveksa.server.core.rule.RuleServiceProvider.runRulesAfterIDUnification(RuleServiceProvider.java:2099)
 at com.aveksa.server.core.rule.RuleServiceProvider$PostCollectionRuleExecutor.run(RuleServiceProvider.java:2465)
 at java.lang.Thread.run(Thread.java:748)

• In the User Interface, the list of rule definitions is blank but the total number of rule definitions is visible:

Please contact RSA customer support for resolution to this issue.