000037391 - Run history data is missing under the Custom Task workflow history tab in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Apr 24, 2019
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Article Number000037391
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
Platform: WebLogic

 
IssueRun history data is missing under the Custom Task workflow history tab in RSA Identity Governance & Lifecycle. 

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Under the Developer Tools Network tab, the request shows as pending and never seems to load.

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CauseRoot cause for this issue was never determined.
ResolutionRestart RSA Identity Governance & Lifecycle on WebLogic.

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