on Apr 24, 2019Article Content
| Article Number | 000037389 |
| Applies To | RSA Product Set: Identity Governance & Lifecycle RSA Version/Condition: 7.1.1 |
| Issue | When designing a custom form in RSA Identity Governance & Lifecycle (go to Requests > Configuration > Request Forms tab> {Request form name} Fields > New > General tab), if the Control Type Drop Down Select with Web Service is used to return a response from a Web Service command as in the example below: the Admin API call returns the WebService Result response of Unauthorized.  |
| Cause | This is a known issue in RSA Identity Governance & Lifecycle 7.1.1 and has been reported in engineering ticket ACM-97280. In RSA Identity Governance & Lifecycle 7.1.1, the RSA Admin API Web Service commands now require that a token be passed for authentication. The Control Type Drop Down Select with Web Service dialog does not currently have a method to pass a token to the Web Service command. More information on the token requirement can be found in the online Web Services documentation under Admin > Web Services > under Admin Commands > about: The command expects the following parameters where a * denotes a required parameter: token* - Session token, retrieved from loginUser. This token must be valid and unexpired. |
| Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:
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