| Article Number | 000037341 |
| Applies To | RSA Product Set: Archer
RSA Product/Service Type: RSA Archer (SaaS)
RSA Version/Condition: 6.4.0.2
Platform: Windows |
| Issue | - Date fields show with two values as per below screenshot:
 |
| Cause | When both of the below are true:
- Date field is read-only due to field permissions. The field is configured to be "Private" and read-only for the user viewing the record.
- Date field is read-only due to Data Driven Event
Then:
- The value in the date field will appear duplicated to the user.
These situations combined cause the field values in the Date field to be rendered twice. Once as a private field value and then again as a data-driven event read-only value. |
| Resolution | This is a defect that has been fixed in Archer version 6.5 and later. |
| Workaround | - Configure your apply conditional layout to not set this Date field to read-only.
*OR*
- Reconfigure the rule to not trigger when the date field is going to be set to read only by the field's configured field permissions.
*OR*
- Eliminate the field permissions that set the field to read-only.
|
on Apr 25, 2019