000034511 - How to run a single job from command line for troubleshooting RSA Archer 5.x and 6.x

Document created by RSA Customer Support Employee on Apr 25, 2019
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Article Number000034511
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.x and 6.x
 
IssueThere are various reasons you may need to explicitly or manually run a job for the RSA Archer platform.  Example scenarios:
  1. Need to monitor a particular job with a trace tool.
  2. Need to run a particular job without any other jobs running.
There may be other reasons, but these are just a couple of examples.
Resolution
  1. From a Services server, open a command prompt window (cmd.exe).
  2. Change the directory to C:\Program Files\RSA Archer\Services. Note that the drive letter may vary.
  3. Run the ArcherTech.JobFramework.Job.exe process.
  4. You will be prompted for the Job ID and the instance name separated by a space.
  5. Details of the job will be displayed like the following image.

User-added image


This provides the ability to run any particular job.

NOTE:

  • If you do not stop the Job Engine service, it may pick up your jobs.  Either stop/disable/filter job processing or run them quickly.
  • Some jobs queue other jobs.  For example, scheduled Data Feeds have a scheduled job that queues the "real" Data Feed job which has to be picked up again.

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