on Apr 30, 2019Article Content
| Article Number | 000037414 |
| Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1 Browser: Google Chrome |
| Issue | When using Google Chrome on a Windows 10 system, some workflows do not fully load into the browser. The contents of the workflow (nodes and transitions) might look OK but the left and/or right-side might have missing or merged data. For example, the left-hand side of the workflow might look like this: The right-hand side of the workflow might look like this:  When loading the workflow into a Microsoft Edge browser, the workflow loads completely. This is only a problem using Google Chrome and only when loading some workflows. |
| Cause | This is caused by a race condition in the code. This is a known issue reported in engineering ticket ACM-94077. |
| Resolution | This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:
|
| Workaround | The Microsoft Edge browser does not have this issue. |