Article Content
Article Number | 000029919 |
Applies To | RSA Product Set: Archer RSA Version/Condition: 5.x, 6.x Platform: Windows |
Issue | Chart images for Statistical Reports do not display and the following error appears: A generic error occurred in GDI+ Sample exception from the w3wp log file would show: <E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent"> <ApplicationData> TraceData> <DataItem> <TraceRecord Severity="Error"xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord"> <TraceIdentifier>Archer.Web</TraceIdentifier> <LogReferenceId>111216-192309-5273</LogReferenceId> <Description>A generic error occurred in GDI+.</Description> <AppDomain>/LM/W3SVC/1/ROOT/Archer-22-130602936670603391</AppDomain> <ContextData> <BaseUrl>https://archerweb/Archer/SearchContent/IViewSearchResults.aspx</BaseUrl> <view>Report</view> <Report>ReportId: 1234, ReportName: ABC Report, ReportType: SearchBased</Report> <Dashboard>DashboardId: 78, DashboardName: ABC Dashboard, IsActive: True, IsPersonal: False, IsPrivate: True</Dashboard> <CacheStatus>invalid</CacheStatus> <fw>915</fw> <fh>415</fh> </ContextData> <Exception> <ExceptionType>System.Runtime.InteropServices.ExternalException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType> <Message>A generic error occurred in GDI+.</Message> <Source>System.Drawing</Source> <StackTrace> at System.Drawing.Image.Save(Stream stream, ImageCodecInfo encoder, EncoderParameters encoderParams) at System.Web.UI.DataVisualization.Charting.Chart.SaveImage(Stream imageStream) at System.Web.UI.DataVisualization.Charting.Chart.SaveImage(String imageFileName) at System.Web.UI.DataVisualization.Charting.Chart.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Page.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)</StackTrace> </Exception> </TraceRecord> </DataItem> </TraceData> </ApplicationData> </E2ETraceEvent> |
Resolution | This error can occur for a number of reasons:
dism /online /enable-feature /featurename:IIS-ASPNET45
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