|Applies To||RSA Product Set: Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.2, 7.1.0
This issue is specific to WebSphere environments.
A WorkPoint.log can be found in the above location but it is a static file and no data is written to it. The functioning WorkPoint.log is incorrectly located in the '/' directory.
Having the WorkPoint.log and heap dumps being written to the '/' directory is risky because usually not much space is allocated to the '/' location and the likelihood of running out of space is a real danger.
|Cause||This issue is due to a change in the way WebSphere starts the RSA Identity Governance & Lifecycle application. WorkPoint is started before RSA Identity Governance & Lifecycle (IGL) so it is unable to retrieve the log file location from the IGL application.|
|Resolution||The solution is to set the parameter that specifies the file location so that it is available to WorkPoint when WorkPoint is started. This requirement will be documented in a future release of the RSA Identity Governance & Lifecycle Installation Guide.|
In the WebSphere console:
There may be a directory location called jboss.server.log.dir. Do not use this Name. Instead, make sure a new resource is named log.dir as specified in step 5.
If RSA Identity Governance & Lifecycle is deployed on a WebSphere cluster, this resolution needs to be applied on all nodes of the cluster.